Mercedes online service system

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Funkyboy

Active Member
Joined
Sep 13, 2016
Messages
339
Car
E class
Hi All,

Just put my details into the online service system to get a quote and it's come up with auto gearbox service due. This was done last year at main dealer and I have print out of this and all other services stating it was done.
Anyone else come across this?

Thanks
 
Hi All,

Just put my details into the online service system to get a quote and it's come up with auto gearbox service due. This was done last year at main dealer and I have print out of this and all other services stating it was done.
Anyone else come across this?

Thanks
They just forgot to update the service records buddy , a phone call should correct that
 
I believe the online service only looks at what is due based on age / mileage - it doesnt cross check to the service record

My next service is quoted as an A, despite that being completed in late May....so a B + extras is due next....
 

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