Mercedes tier 1 warranty

Discussion in 'Parts, Maintenance & Servicing' started by bellers, Dec 29, 2016.

  1. bellers

    bellers Active Member

    Messages:
    80
    Joined:
    Jan 25, 2014
    Location:
    South Yorkshire
    Car:
    C63
    Hi everyone. Picked up my new to me 2014 s350 today. The Mercedes warranty runs out on the last day of January and I really don't fancy paying £1400 for the Merc tier 1 if there are any alternatives. Can anyone suggest one that they have bought and claimed on? I'll go with Merc one for peace of mind if it's the best option.
     
  2. Chrishazle

    Chrishazle Hardcore MB Enthusiast

    Messages:
    2,898
    Joined:
    Nov 13, 2008
    Location:
    Nr Ashford, Kent
    Car:
    2008 S204 C220CDI Elegance Estate Auto, 1993 Porsche 968 Tip Cab.
    If you bought from a main dealer used approved it should come with 1 year Tier 1 warranty from time of purchase - my S204 did when I bought it from MB Ashford! Anyway, under current law does not the supplying dealer have to provide at least 3 months warranty, maybe 6 (unless it's a private purchase!).
     
  3. OP
    OP
    bellers

    bellers Active Member

    Messages:
    80
    Joined:
    Jan 25, 2014
    Location:
    South Yorkshire
    Car:
    C63
    Bought from silver leaf motors.beautiful car. Came with 3 months but the Merc warranty expires in 4 weeks and I will want a good one for "just in case"
     
  4. OP
    OP
    bellers

    bellers Active Member

    Messages:
    80
    Joined:
    Jan 25, 2014
    Location:
    South Yorkshire
    Car:
    C63
    Was told today not to bother with the Merc Mondial warranty as its not that good. Now what do I do?. I always believed it was almost as good as the manufacturer warranty so now I'm in a quandary.
     
  5. WOODYTHEWISE

    WOODYTHEWISE Hardcore MB Enthusiast

    Messages:
    3,132
    Joined:
    Jul 21, 2011
    Location:
    E AYRSHIRE
    Car:
    E 500 Coupe.
    I have nothing but praise for the MB tier 1 warranty. Renewed three times on my CL600 bi turbo. Over the three years i more than had my fair share of claims, more than three times the cost of the warranty......£1000 per year. no problem at all. plus it includes Motability? breakdown cover including hire car.
     
  6. paul73mt

    paul73mt Hardcore MB Enthusiast

    Messages:
    652
    Joined:
    Jul 18, 2012
    Location:
    Essex
    Car:
    2010 C350 CDI Sport sold , 2015 E250 CDI AMG Line
    I have still got the Tier 1 warranty and I pay mine monthly been paying it for close to 3 years so far had Glowplug Module, and an injector. However as mine is over 100000 miles it don't cover 'wear and tear' so not sure what it will cover now.
     
  7. outmyway

    outmyway New Member

    Messages:
    1
    Joined:
    Jan 16, 2017
    Car:
    C220 AMG Estate
    I've renewed the TIER1 for the past three years on my 2009 C220 AMG Estate since I bought it as an approved used 3yrs old.

    I treat it as insurance if something 'big' happens like a gearbox or turbo failure, and so far had no issues claiming for minor things like :

    Replacing rear light circuit boards £260
    Replacing water pump £300
    Replacing factory fitted tow bar electric bracket £180

    Previous years its cost me £450-520 for TIER1 with zero excess, but my renewal now the cars entering its 8th year is £720 with a £250 excess .... I've been on the verge of not renewing but probably will.

    Worth a note that all claims have been dealt with by the dealership, they are normally on your side as they want to do the work and have your business.

    For me its piece of mind ... I look at it as cheaper than owning a newer car with a manufactures warranty.
     
  8. Funkyboy

    Funkyboy Active Member

    Messages:
    80
    Joined:
    Sep 13, 2016
    Car:
    E class
    £1400? Is that just for one year?
     
  9. Abcan

    Abcan Hardcore MB Enthusiast

    Messages:
    351
    Joined:
    Aug 17, 2015
    Location:
    Cardiff
    Car:
    S212 250CDI 2012
    I had a strange thing recently with the warranty website, I tried it about 2 weeks ago and it quoted £1030 for a Tier 1 for my 2012 E250 estate, with no excess. Then I received the letter from MB stating the current Tier1 warranty was ending. It gave me a username and pin which didn't work when I tried it on the website so I rang them and was quoted £630 for Tier1 with no excess. Not sure why that happened?
     
  10. OP
    OP
    bellers

    bellers Active Member

    Messages:
    80
    Joined:
    Jan 25, 2014
    Location:
    South Yorkshire
    Car:
    C63
    Went back on the site tonight and it's quoting £1970 for a year or £1560 with £250 excess. Warranty wise are offering it at £890 for franchise dealer cover
     

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