Mobilo rescue and a 212 Sport E class for ME!!!

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st4

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Mar 1, 2008
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In the driving seat
Car
C220cdi tourer
Following on from this thread

http://www.mbclub.co.uk/forums/general-discussion/100573-mercedes-melt-down-man-aa-4.html

Mobilo (Mercedes breakdown) as they are known operated by Mondial have recovered my car. The job of retrieving my car to MB Glasgow (they said they only would take it to the nearest MB dealer) was subcontracted to a local garage/tow firm.

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The service was absolutely fantastic that I got on Friday

12:15 – phone call to say car was broken down. They’d say they’d call back within the hour. They did. They also arrange a Mercedes car through Enterprise

14:00 Tow truck arrives. No merc technician but the car was low loadered away.

15:00 Enterprise calls, we have a Mercedes E220cdi for you, because you live far away and we cannot deliver to you, can we collect you. A very nice woman comes and picks me up at 4pm and drives me there.

16:30 She arrives.

17:30 I am at the wheel of a 59 Reg plate E220cdi Sports 212 with every option bar memory seats on it.

Anyway, although there is a dealer bashing nature to a lot of threads and this rubs off on Mercedes, the service I have had has been nothing short of exceptional, and an inspiration I will take with me in my employment for a lifetime. The service I have received is really making me reconsider the merits of a specialist service my car as I would not get this and would have to organize a hire car, and it would be a right crapper in comparison to this. The dealer may be gash, and if I had a more reliable car a specialist the way to go, but that’s 2 breakdowns in 5 months. If this becomes a trend, I will stick with the dealers to get this Mobilo. Its world class.

The car itself.


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The 212 possesses a far nicer ride quality whilst retaining at least the level of poise, grip as my car. The steering is better, and I would say its handling is better than my car whilst riding a lot better.

The steering is very positive and direct. Much more so than my car and a different level altogether than a non sports 211.

The engine is the 170bhp blue efficiency unit. The accelerator pedal has a lot shorter travel than the 211 which is a plus, it feels more direct to drive. However there is a reluctance when moving off, and it will be that de-coupling device which disengages the drivetrain when stationary to save a drop of fuel. Livable with for sure but not as good.

The engine is night and day superior to my old 220cdi. The power is ample, not merely sufficient and is fine for pretty much everyone. Its only at higher speeds will you notice it to be slower. I would be satisfied with it 95% of the time, but never thrilled with it like my 320cdi does.

The gearbox is the 5spd box one. One drive of this car highlights everything that is wrong with the 7g box. The biggest lasting impression is that this box is infinitely superior to the newer 7g box. I for that reason alone would be inclined to discount 6 and 8 cylinder models purely for the fact that this transmission is marvelous and a real credit to Mercedes. It also has flappy paddles and these are a godsend.

The specification. It has COMAND. The nav is nice to have in the main screen but compared to a Tom Tom inputting details is slow, awkward and highly irritating. The integrated nature is all that it has in its favour. The sound system, it’s cracking. Fabulous. Parktronic, it works and is good to have on a large car.

The cabin itself, more modern than the 211 and at the moment its someways better and someways merely a lateral move. The instrumentation is fine but the way I sit means the steering wheel blocks some of it, and the worrying bit is the flashers in the speedo display are not visable as the thick wheel blocks this and the stop of the speedo. I also think the “bars” for the speedtronic display are too small, the 211 was more intuitive.

The biggest failing, and the only real one for the 212 is the seating and to an extent the driving position that follows. For me to get my wrists to rest on top of the wheel I need to have the wheel very low and that blocks the view of some of the display. This is a direct consequence of the seat not being able to be lowered. Its set far far to high, a lot higher than the 211. The other major failing of the seating is that the seat base is too short and does not support the thighs well enough or along them. The design of the headrests are better, less intrusive on the neck. I will attempt to fine tune the driving position of the 212 but on first impressions is not as good as a 211.
 
Hope you get a satisfactory resolution with the problem on your car , Steve .
 
Hope you get a satisfactory resolution with the problem on your car , Steve .
So do I, hopefully things with MB Glasgow will go smoothly. I called them to let them know its being delivered to them.

They remember me "something about a wheel Mr Taylor" My reply "also something about a gearbox"
 
There you are you wee bu**er. Nice looking "gizzit" from the dealer. Not sure about the DLRs, a bit droopy drawers for me.
Anyway good luck with the repairs, and thanks for a cracking write up thus far.
Hope Mercedes are reading this thread. They will be delighted with your feedback.
 
Fingers crossed for you Steve.
 
I just had to say- I really do like that 212 look, it is infinitley better looking than a 5 series IMHO.
Anyway, hope everything gets sorted for you, it certainly looks like they are looking after you!:D
 
Should bearings be replaced in axel pairs or singular:D

Personally, I'd opt for single replacement as there is the possibility of damage from kerbs or potholes.

If maintenance was a 'money - no object' option then repair both sides at the same time.
 
Its also very clever of MB to release these cars to stricken customers: makes them want a newer one. I do now rather fancy a 212 at some stage.

Clever still, all the big prestige manufacturers get the courtesy cars through enterprise. They have an agreement with MB, they MUST not provide a BMW, Jag, Range Rover or Audi to an MB customer if they have no Mercedes available. They get the next wrung down. BMW, Audi and Jag also have similar arrangements.

If the manufacturers had true confidence in their product, surely they would not mind their customer getting a different make of presitige car as opposed to a Mondeo/Insignia (which BTW I would have been delighted also to have)
 
I can't believe it, but I swear that chap is the same guy who came to my help in fort william a few years ago.. I'm sure the recovery company was called Andrews...

:D
 
If the manufacturers had true confidence in their product, surely they would not mind their customer getting a different make of presitige car as opposed to a Mondeo/Insignia (which BTW I would have been delighted also to have)

You must also factor in the 'change is as good as a rest' effect.

People get used to the car they have and a newer version from the same stable will be familiar and re-assuring. Hell, they might even want to get a new one at some point so why not stay with the marque ?

However, something that works in place of a broken car has to be good, yes ? A competitor offers a different slant on the ideology of the brand that has just let you down and all it may have to do is play a neat trick on you to convince you that it is better. It might even just be down to colour.

Bet you that few Mercs at Enterprise are actually in silver - the most popular colour .........
 
Steven(LTD) I was too hungover today but was gonnae say if you were free I woulda brought the car round for you to see and sample.

I'll probably still have it for the curry night so you can see it then (working tomorrow until 5pm).

PS you are right, all the controls just fall to place if you are used to driving a Mercedes, BMW etc as they are set up the same. It felt "mercedes like" as soon as you closed to door and everything was just as it should be.

On the whole its a belting car and the service truly exemplary.
 
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I can't believe it, but I swear that chap is the same guy who came to my help in fort william a few years ago.. I'm sure the recovery company was called Andrews...

:D

It probably will be, big local firm down here contracted out by AA and Mondial.
 
***,

I had a W212 E250 Sport as a courtesy car when my E220 was in for an overpriced oil change - sorry - I mean a full service.

I agree with your comments. I thought the engine a lot quieter than the W211 and the E250 had a good bit more shove than mine. I liked the interior but I'd have to get used to the exterior styling. Not a big enough step up from the W211 to make me want to change at the moment though.
 
The specification. It has COMAND. The nav is nice to have in the main screen but compared to a Tom Tom inputting details is slow, awkward and highly irritating.

Use the Linguatronic ..

much faster and no pressing of buttons
 
Use the Linguatronic ..

much faster and no pressing of buttons

Now that is something I have to try on my W220 ...... any tips ?
 
The gearbox is the 5spd box one. One drive of this car highlights everything that is wrong with the 7g box. The biggest lasting impression is that this box is infinitely superior to the newer 7g box. I for that reason alone would be inclined to discount 6 and 8 cylinder models purely for the fact that this transmission is marvelous and a real credit to Mercedes.

I'm sure I read recently that MB will be fitting the 7-speed box to all models soon?
 
I'm sure I read recently that MB will be fitting the 7-speed box to all models soon?


Yes and they'll ruin the rest of the cars.

The gearbox is simply the best part of this car.

After a E320cdi and some spirited use its too ****ing slow. The 250cdi is a fair jump more powerful.

If you never sampled or cared to sample a faster car this is rather good and it has a better gearbox mapping than my old 220cdi and can pull higher gears from lower down, and its 5th gear is not an awful lot shorter than my 7th.

The transmission is perfect.

The engine is a bit weak for a large car and its so gruff in comparison.

The car actually has 16500 miles and the MPG is pretty **** for a so called economy model, although I have been thrashing it, but it seems to be the same as my 320cdi.

The seating position still needs perfected, but its far too high for my liking and I am not that tall.

My 212 sadly due to the power shortage would need to be a 250cdi and I suspect a 350 to get the sort of power and drive to make me love a car. I merely like this car.
 
Steve

I do wonder about your gearbox. Have been to Bristol this weekend, and given the Merc it's one long family trip, before it is officially classed as the 'second' car. Gearbox never really an issue, and I woud not call it slow by any means.

Have you had the use of another 320 with the same gearbox? Perhaps you could see if the dealers have one to let you try?

David
 
Steve

I do wonder about your gearbox. Have been to Bristol this weekend, and given the Merc it's one long family trip, before it is officially classed as the 'second' car. Gearbox never really an issue, and I woud not call it slow by any means.

Have you had the use of another 320 with the same gearbox? Perhaps you could see if the dealers have one to let you try?

David

Good point, I tried a c320cdi 204 and that was a lovely box although I did think it had too many ratios but it was a cracking car.

I will make enquiries and sample another.
 

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