I have been using mercedes since 1992 (12 different classes/models till date) and never buy new, (always just after the manufacturer warranty runs out), George Frazer have been looking after my cars (the wifey and mine) since 1992, this year I decided to buy new, I bought myself E240 Avantgarde and C180 for the wifey, the problem now is the service cost of the Stealers on both cars, I was told by the stealers that I have to service the cars with the them or any mercedes approved stealers to keep my manufacturer warranty valid, but the service cost of main stealers are too high, also I am not impreased with the quality of work they do, I am one of the lucky ones who get the privilege of George himself working on my cars and looking at the quality of this technician at the local stealers, they all look like trainees to me, they never even clean the cars when they finish their so called service.
My question is that I was told that there is an European Law that allow people like my self to take our cars to a specialist mechanics for repairs without affecting the warranty. Please advice.
Thanks
My question is that I was told that there is an European Law that allow people like my self to take our cars to a specialist mechanics for repairs without affecting the warranty. Please advice.
Thanks