NEED HELP!! W176 with Fault Code U025287

[ChazEastLondon]

Hi, i wonder if anyone can help ?

I have a 2017 A180 SE which i recently had electric folding wing mirrors retrofitted by a firm called AutoLogics.

Immediately after fitting of the E F Mirrors and programming them in a fault appeared in the dash indicating bulb malfunction and indicators both left and right flashing super fast internally but slow externally.

All the bulbs externally appear to be working.

I have had a local garage plug their Snap on diagnostic machine on and a fault code of U025287 is returned which comes on on the machine as "communication with trailer connection has malfunction the message is missing"

Today, i took it into mercedes stratford and they plugged their star machine in and although they would not give me the fault code they started it is a fault with the trailer connection.

1: Would this "trailer connection" fault make the indicators go doolally like this? what i do not want to do is spend hundreds repairing this and the indicators are still flashing fast?

2: could it be a case of some file somewhere has been altered or deleted when the installation and programming of the wing mirrors took place?

Someone please help!!!!!

Regards
Chaz

 

[tron]

1: yes.
2: maybe; impossible to prove.
If it happened "immediately", what have the fitters said?
What happens if you connect a trailer? (Does the car think it has one connected?)
Isn't the car under warranty?

 

[ChazEastLondon]

1: yes.
2: maybe; impossible to prove.
If it happened "immediately", what have the fitters said?
What happens if you connect a trailer? (Does the car think it has one connected?)
Isn't the car under warranty?

Tron, Thanks for your response?

no warranty as the car is cat S which i purchased last december from auction with minor damage and had repaired. the car is otherwise faultless other than this really annoying indicator issue.

Would you have any idea on how to fix this? or recommend ? mechanics here in East London are really struggling for a fix and i really don't want to pay stealership prices unless absolutely necessary.

I have never had a trailer connected to the car and dont even know the first thing about connecting one or even where to connect one. This is my first merc, previous cars have all been jap and much much simpler to deal with.

Any help would be much appreciated.
Chaz

 

[grober]

THESE GUYS CAN HELP YOU OUT.
Comand (Europe) Ltd

But first you should go back to the firm that fitted your folding mirrors to let them rectify the fault.

 

[ChazEastLondon]

Thank you,

The company have denied that it was their work that caused the fault. As far as they are concerned no diagnostic is picking up faults with wing mirrors and showing the fault elsewhere so ita not them. Just coincidence? I think think so.
And to be honest i dont want them anywhere near my car just in case they mess something else up...ill give give Comand (Europe) Ltd tomorrow.

 

[richard]

Hi

I imagine they when the programmed in the folding mirrors they messed up and told the car it has trailer .. What is your VIN number ? I want to check they updated the data-card (central Mercedes record of the car's configuration) to show folding mirrors ..

Certain companies tell you they are doing one thing (such as updating the data-card, using genuine new parts etc etc) and they don't - they end up not configuring car properly with online Xentry diagnosis and this kind of thing happens ...

We (Comand (Europe) Ltd) can sort it out for you .. and assuming we find it is something configured wrongly we can write that on the invoice so you can try and claim back any costs ..

Cheers
Richard

 

[ChazEastLondon]

Hi

I imagine they when the programmed in the folding mirrors they messed up and told the car it has trailer .. What is your VIN number ? I want to check they updated the data-card (central Mercedes record of the car's configuration) to show folding mirrors ..

Certain companies tell you they are doing one thing (such as updating the data-card, using genuine new parts etc etc) and they don't - they end up not configuring car properly with online Xentry diagnosis and this kind of thing happens ...

We (Comand (Europe) Ltd) can sort it out for you .. and assuming we find it is something configured wrongly we can write that on the invoice so you can try and claim back any costs ..

Cheers
Richard

Hi

I imagine they when the programmed in the folding mirrors they messed up and told the car it has trailer .. What is your VIN number ? I want to check they updated the data-card (central Mercedes record of the car's configuration) to show folding mirrors ..

Certain companies tell you they are doing one thing (such as updating the data-card, using genuine new parts etc etc) and they don't - they end up not configuring car properly with online Xentry diagnosis and this kind of thing happens ...

We (Comand (Europe) Ltd) can sort it out for you .. and assuming we find it is something configured wrongly we can write that on the invoice so you can try and claim back any costs ..

Cheers
Richard

Hi richard,

The chassis for my vehicle is WDD1760422J752221


chaz

 

[ChazEastLondon]

Sorted....autologics came down again and recoded the car this time without the trailer function and all is well and good with no annoying indicator's.