New CLK200 ruined by dealer

Discussion in 'Bodywork' started by ddentrec, Nov 14, 2006.

  1. ddentrec

    ddentrec Active Member

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    My neighbour recently took delivery of her new 56 plate CLK200. It looks stunning in metallic black: paintwork had a piano-lacquer finish to it.

    Unfortunately the washer jets got blocked so the car had to go into the dealer for them to be fixed.

    When she got her car back they had fixed the washers OK, but they had also valeted the car: paintwork is now covered all over in swirl marks. She is not happy and now the lease comapny are negotiating for the dealer to pay to have the paintwork 'dressed' by a bodyshop.

    Moral of this story: Do not let a MB dealer 'valet' your car!!!
     
  2. ManJ

    ManJ Active Member

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    damn!
     
  3. Flash

    Flash MB Enthusiast

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    Because leasing company is involved Stealer will pay up as leasing companies provide them with a lot of business.

    PS. Swirls never show on Silver paintwork ;) - no matter how careful you are washing you car swirls/slightest of blemishes will always show on dark colours i.e. black in sun light unless you regularly polish your car to remove the swirls.
     
  4. gazz

    gazz Active Member

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    As mentioned these swirls are most often seen on black cars. My Autosmart dealer calls them 'holograms' and sells a product to be used with a very soft foam pad to minimise them. I have seen these swirls caused by shoddy valeting firms who will apply polish to cars with an electric mop without washing the car first!!! My brother-in-law was a victim of this practice and we ended up having the car resprayed as the damage was too severe to polish out.
     
  5. miro

    miro MB Enthusiast

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    Who was that guy doing the 5000 pound car wash. Apparently he doesnt leave swirl marks.

    BTW .... all of his products are WURTH brand. I figured it out once I saw which combinations he was using.
     
  6. Howard

    Howard MB Club Veteran

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    Thats interesting Miro....

    My dad has an account with Wurth ... i wonder if he can source the items they use and what price they would be ?
     
  7. miro

    miro MB Enthusiast

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    There are the following items.
    - degreasing wash solution
    - car wash solution
    - clay bar
    - cutting compound (you can assume the lightest cut will be needed)
    - pre-wax cleaner

    These are all standard Wurth products. I would assume that the swirl marks are caused by using a filthy polishing pad which takes embedded gritt caught in the fibres and rubs it into the clear coat.

    The secret to cleaning any high sheen surface is to throw away the cleaning / polishing materials after one use. You can not clean a micro-porous material.
     
    Last edited: Nov 17, 2006
  8. andyb

    andyb Active Member

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    Swirls are a real problem with so called Valetors !

    Can be rectified in most cases with out the need to respray the car .

    Details here http://www.detailingworld.com/showthread.php?t=4536


    I normally spend four hours on a sunday on my car it has to look perfect .

    My wife says I spend more time on the car than with her

    Andy b
     
  9. miro

    miro MB Enthusiast

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    Make sure you don't get the two confused .... otherwise you may wake up one morning and run off with your wife
     
  10. neilrr

    neilrr MB Enthusiast

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    Mate, put the polish down & walk away from the car now before you are divorced.
     
  11. glojo

    glojo Hardcore MB Enthusiast

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    Unfortunately you can buy the most expensive applications but dirty equipment :eek: ....will very quickly lead to at the very least, swirlies :)

    Regards,
    John
     
  12. andyb

    andyb Active Member

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    Luckily I start on the car before she is even out of bed on a sunday morning , about 5.30 am in the driveway its washed under lights and put in the garage , clay barred two coats of zymol via porter cable and shes done .

    Wife doesnt mind too much as long as her Car gets done once every week .

    Just finished Her Clio 197 took about 3 hours but it's all prepped for winter now thank god .

    Andy b
     
  13. w124coupe

    w124coupe Active Member

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    The valet company that visits our office reckon the best way to avoid swirls is to hose the car down first and the use two buckets when washing the car - suds in one and clean water for rinsing the pad in the other.

    They use microfibre mitts (Meguiars).
     
  14. Howard

    Howard MB Club Veteran

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    No dirty equipment in my polishing box John ...... oooo err missus .... ;)

    Don't use the same cloth twice , also white cars don't tend to have much of a problem with swirls ....
     
  15. Ian B Walker

    Ian B Walker MB Enthusiast

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    No swirls on the 260E, I don't wash it :D :devil:
     
  16. miro

    miro MB Enthusiast

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    I bought a high pressure hose for that reason. It is just liberate the gunk from the surface prior to hand washing.
     
  17. reflexboy

    reflexboy MB Enthusiast

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    Nowt wrong with that
     
  18. mb240

    mb240 Active Member

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    That's exactly what the guides on Detailing World say as well re: "two bucket technique". I use sheepswool mitts which seem to be quite good (two of them). The mitts need to be washed and dried before every use though.
     
  19. Flash

    Flash MB Enthusiast

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    When washing the car I simply use a sponge for the upper half of the body and another sponge for the lower half and regularly rinse the sponge with the hose. I use a chamois to dry the car hich I thoroughly rinse/soak with Luke warm water prior to use and always do the same after I have finished using and lay it out flat to try.
     

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