Hi,
I've now owned an E43 for 2 and a bit months. It is a Jan '17 model which had around 6000 miles on the clock, and I stretched myself to buy it using some inheritance money I had, which only makes things more emotional.
After around three days I got a warning in Mercedes Me saying 'starter battery critical' and a yellow battery in the display when getting in the car, so I mentioned this to the garage and got it booked in, although the earliest they could book it in was over a month after I bought it. In the interim, it never failed to start but I would get that message frequently, and either a yellow or red battery symbol in the display saying 'start engine, see owner's manual'.
When it went in, they kept it for four days then gave it back saying they'd run tests and it was fine, re-charged the battery etc.. I said it would have the message back in a few days and it did so I then returned it straight away to them. This time they kept it for nearly a week, and found an issue apparently with essentially an open circuit in the alarm system (the horn staying on - though with no noise obviously) leading them to replace the horn.
After getting the car back, I have had the yellow battery symbol in the display one more time but curiously nothing in Mercedes me, I think that it is holding charge now, and just doesn't like the short journeys I do in the week.
Having had it back for a week, I got a new message, a picture of a car with an up arrow, and the text Malfunction, see owner's manual. This I believe is a suspension malfunction, and the suspension was then stuck in sport mode despite the comfort ride being selected. So I have returned it again and they've had it all week. They've said they've found a problem with a damper (which I take to be the airmatic stuff), and ordered that from Germany so it will arrive on Tuesday.
Apart from this, minor niggles are that Mercedes Me often tells me that the windows are not up, even though they are, and there are rattles near one of the pillars and also on the dash behind the steering wheel.
Is this all normal stuff with a Mercedes, or at least the W213? I'm imagining I might have been sold a problem car (but I'm powerless having not had all the issues within the first month and none of them being particularly major), or just been unlucky, or maybe I'm being too picky (perhaps I shouldn't worry about Mercedes me errors or rattles though I have had plenty of cars with no rattles)? The dealership have had the car almost as long as I have during the period of ownership so far, with no offer of a courtesy car (when I asked they said they had none). On the bright side they wash it when they take it, and they do seem to be trying to solve the issues, and when I do have the car I love it, minor niggles aside.
Stuart
I've now owned an E43 for 2 and a bit months. It is a Jan '17 model which had around 6000 miles on the clock, and I stretched myself to buy it using some inheritance money I had, which only makes things more emotional.
After around three days I got a warning in Mercedes Me saying 'starter battery critical' and a yellow battery in the display when getting in the car, so I mentioned this to the garage and got it booked in, although the earliest they could book it in was over a month after I bought it. In the interim, it never failed to start but I would get that message frequently, and either a yellow or red battery symbol in the display saying 'start engine, see owner's manual'.
When it went in, they kept it for four days then gave it back saying they'd run tests and it was fine, re-charged the battery etc.. I said it would have the message back in a few days and it did so I then returned it straight away to them. This time they kept it for nearly a week, and found an issue apparently with essentially an open circuit in the alarm system (the horn staying on - though with no noise obviously) leading them to replace the horn.
After getting the car back, I have had the yellow battery symbol in the display one more time but curiously nothing in Mercedes me, I think that it is holding charge now, and just doesn't like the short journeys I do in the week.
Having had it back for a week, I got a new message, a picture of a car with an up arrow, and the text Malfunction, see owner's manual. This I believe is a suspension malfunction, and the suspension was then stuck in sport mode despite the comfort ride being selected. So I have returned it again and they've had it all week. They've said they've found a problem with a damper (which I take to be the airmatic stuff), and ordered that from Germany so it will arrive on Tuesday.
Apart from this, minor niggles are that Mercedes Me often tells me that the windows are not up, even though they are, and there are rattles near one of the pillars and also on the dash behind the steering wheel.
Is this all normal stuff with a Mercedes, or at least the W213? I'm imagining I might have been sold a problem car (but I'm powerless having not had all the issues within the first month and none of them being particularly major), or just been unlucky, or maybe I'm being too picky (perhaps I shouldn't worry about Mercedes me errors or rattles though I have had plenty of cars with no rattles)? The dealership have had the car almost as long as I have during the period of ownership so far, with no offer of a courtesy car (when I asked they said they had none). On the bright side they wash it when they take it, and they do seem to be trying to solve the issues, and when I do have the car I love it, minor niggles aside.
Stuart
