fuzzer said:
i beg to differ , its light years ahead of mercedes. but , then again you can't go much lower than rock bottom
I think the rock bottom is pretty crowded.
A good friend was here yesterday and we were talking about after sales service. He owns a diesel Ford Ranger pick-up truck and has had a problem with the glow-plug light flashing on and off.
He took it to the dealer, a technician examined the vehicle and stated it needed a new fuel pump. Great says my friend the car is still under warranty, can you fix it straight away? "Sorry sir, Ford insist we fit a new fuel filter first, I guarantee it will not solve the problem, but the light will stop flashing for about three weeks, then you'll be back here complaining!"
A new filter was fitted and sure enough three weeks later my friend goes back to the dealer. "How can I help sir?"
"I was here three weeks ago complaining of problems with my vehicle, the technician looked at it and diagnosed a new fuel pump, but they only replaced the fuel filter, I still have the problem, it is documented, can you fix it please?"
"Sorry sir but all our technicians are busy, can you leave it here for the day?" My friend is a builder and needs the vehicle for his work but had no choice. That night he returned to the dealer and was told the vehicle needed a new fuel pump. It would take two days to deliver and THREE days to fit.
In the interim they offered him a Ford Ka as a courtesy vehicle! He has managed to put half a tonne of sand into it, but has had problems unloading it
The grass is NOT always greener on the other side of the road
Regards,
John