gotamerc303
New Member
- Joined
- Mar 1, 2015
- Messages
- 9
- Car
- Mercedes CLK 320 CDi
Sorry for the long post, but I’m hoping for some insight to a problem. My car is a facelift 2014 E350 which, has NTG 4.5 Comand & the factory 360 camera system. In June 2022, I installed an IMI-1000 Android / Apple CarPlay module, made by Intergrated Automotive.
Since then the IMI-1000 module itself, has presented no problems. However, around October 2023. I noticed, when selecting reverse gear, the screen appeared to flicker when the screen changed from CarPlay to rear view camera.
The flickering screen problem continued into 2024 & gradually got worse & progressed to an intermittent blank screen & eventually the screen went permanently blank. This occurred throughout, when in all the NTG screens, but when in Apple CarPlay mode, the screen worked normally.
I contacted my local Mercedes Specialist who diagnosed a video fault within the NTG head unit. A used unit was obtained, fitted & coded, which resolved the issue. (Mercedes Dealership would not fit or warranty a new head unit connected to non approved aftermarket electronic components).
The replacement NTG head unit, has now been in the car for around 9 months. However, I recently noticed the flickering screen problem has reappeared. Because of the problems & cost of obtaining a replacement head unit & getting it coded, this new development has caused me grave concern, prompting me to consult my local Mercedes Specialist yet again, this time for advice. They suggested the problem occurring again on the replacement head unit, could be coincidental or, it could be down to a power surge generated by the IMI-1000 causing an overload during the switching process from CarPlay to rear view camera leading to eventual video failure.
As Comand Online recommended & supplied the IMI-1000, I emailed them for comment, but they have not replied, disappointing, but predictable.
I’ve decided to remove the IMI-1000 & go back to the outdated NTG 4.5 Comand. However, I would be interested to hear from anyone else who has had similar issues with their NTG 4.5, either after fitting aftermarket upgrades or not.
Thanks for reading.
Since then the IMI-1000 module itself, has presented no problems. However, around October 2023. I noticed, when selecting reverse gear, the screen appeared to flicker when the screen changed from CarPlay to rear view camera.
The flickering screen problem continued into 2024 & gradually got worse & progressed to an intermittent blank screen & eventually the screen went permanently blank. This occurred throughout, when in all the NTG screens, but when in Apple CarPlay mode, the screen worked normally.
I contacted my local Mercedes Specialist who diagnosed a video fault within the NTG head unit. A used unit was obtained, fitted & coded, which resolved the issue. (Mercedes Dealership would not fit or warranty a new head unit connected to non approved aftermarket electronic components).
The replacement NTG head unit, has now been in the car for around 9 months. However, I recently noticed the flickering screen problem has reappeared. Because of the problems & cost of obtaining a replacement head unit & getting it coded, this new development has caused me grave concern, prompting me to consult my local Mercedes Specialist yet again, this time for advice. They suggested the problem occurring again on the replacement head unit, could be coincidental or, it could be down to a power surge generated by the IMI-1000 causing an overload during the switching process from CarPlay to rear view camera leading to eventual video failure.
As Comand Online recommended & supplied the IMI-1000, I emailed them for comment, but they have not replied, disappointing, but predictable.
I’ve decided to remove the IMI-1000 & go back to the outdated NTG 4.5 Comand. However, I would be interested to hear from anyone else who has had similar issues with their NTG 4.5, either after fitting aftermarket upgrades or not.
Thanks for reading.