NTG3.5 Map updates (again)

Discussion in 'Electronics' started by Riva811, Jan 30, 2019.

  1. Riva811

    Riva811 Hardcore MB Enthusiast

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    OK so I have been battling this with Mercedes-Benz and they insist I can update the maps by myself using the MB Download Manager and an SD Card. My issue is that I have a 2015/2016 DVD and PIN which I uploaded to the HDD. They seem to claim that there is an SD Card and I can manually update the SD card going forward by myself for free. So far I tried buying a new blank SD Card and pointing the download manager to it. Captain obvious the card has no info about the target car. So now I will attempt copying the DVDs to the SD Card and feed it to both the car and download manager, while I wait for further clarification by MB customer services. Apparently a US based company creates an SD card which is specific to your car and doesn't need a PIN going forward but it might need a more sophisticated approach.
     
  2. Diesel Benz

    Diesel Benz Hardcore MB Enthusiast

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    Are you expecting genuine maps data to be updated for free? Don't think it works.

    I got completely lost with the idea to feed DVD data to the download manager and the car. If the download manager cannot find your MB model, I cannot see how you could use it to build a working USB stick or an SD card.
     
  3. OP
    OP
    Riva811

    Riva811 Hardcore MB Enthusiast

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    Tried it didn't work, customer service confirmed its only via star diagnosis.

    Sent from my H8116 using Tapatalk
     
  4. richard

    richard Authorised Forum Sponsor Authorised Forum Sponsor

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    Its not via Star Diagnosis . - They are confused..

    NTG3.5 is not done via a download manager, its done by DVD with a PIN, and its been years since the last update :-(

    R
     
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  5. OP
    OP
    Riva811

    Riva811 Hardcore MB Enthusiast

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    Mb Chelsea were allegedly doing it last week. They gave a quote of £148 and they kept the car overnight. Then they said they won't charge for it. Turns out car is still on 2015.
    Next step is try and access an ntg 3.5 ssd.
    I do have an ongoing project to replace command with my own unit. Happy with CANBUS but unsure about the rest of the cabling.

    Sent from my H8116 using Tapatalk
     
  6. richard

    richard Authorised Forum Sponsor Authorised Forum Sponsor

    Messages:
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    Car is on 2015 as latest version for NTG3.5 is 2015. We replaced a customer's failed COMAND this week and so I checked this week on VeDOK what the latest release was ..

    R
     
    Riva811 likes this.
  7. OP
    OP
    Riva811

    Riva811 Hardcore MB Enthusiast

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    Driving to Scotland in July, I wish I didn't had to look at the phone

    Sent from my H8116 using Tapatalk
     
  8. OP
    OP
    Riva811

    Riva811 Hardcore MB Enthusiast

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    Do you still have the failed command and would you mind lending it for a while?

    Sent from my H8116 using Tapatalk
     

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