Spinal
MB Enthusiast
- Joined
- Sep 14, 2004
- Messages
- 4,806
- Location
- between Uxbridge and the Alps
- Car
- x254, G350, Duster, S320, Mach1, 900ss and a few more
So today I called a Mitsubishi dealer looking for a small part for the rally car...
I quickly realised why I like dealing with Merc dealerships, even if more expensive!
I called the dealership number and got told that I needed to redial another number for the parts department, they couldn't put me through. No problem...
I redial, and after a few minutes waiting for someone to pick up, someone does pick up and gruffly says "hold on a moment" then drops the phone on the counter...
So after a further 10-or-so minutes waiting (at least when I'm put on hold at MB I get to hear the news...) I get a reply...
I pose my query (looking for the infamous bulb holder) and get told "you must be joking". Fine, I ask for the entire headlamp assembly... after another few minutes waiting on the counter I get told "sorry, suzuki - I mean mitsubishi don't service those anymore"
Charming... I guess it really is a matter of you get what you pay for!
M.
I quickly realised why I like dealing with Merc dealerships, even if more expensive!
I called the dealership number and got told that I needed to redial another number for the parts department, they couldn't put me through. No problem...
I redial, and after a few minutes waiting for someone to pick up, someone does pick up and gruffly says "hold on a moment" then drops the phone on the counter...
So after a further 10-or-so minutes waiting (at least when I'm put on hold at MB I get to hear the news...) I get a reply...
I pose my query (looking for the infamous bulb holder) and get told "you must be joking". Fine, I ask for the entire headlamp assembly... after another few minutes waiting on the counter I get told "sorry, suzuki - I mean mitsubishi don't service those anymore"
Charming... I guess it really is a matter of you get what you pay for!
M.