Opening e-mail attachments

kenmerc

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I have Windows Vista,when i get an attachment document i cant view it,i'm asked if i want to open it or save it.If i select open it starts to transfer the file but then just comes back to the same box DO YOU WANT TO OPEN OR SAVE,
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so if i save it i get the same box again
 

Spinal

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Select "save", save it to your desktop.

Now analyse the attachment, what is the extension?
 
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kenmerc

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When i click save all it does is start transfer files then 2 seconds comes back to the OPEN OR SAVE box again.
All the attachments that are application/msword I cant open,but the one at the bottom application/rtf I can get into,any help to anyone?

ONLINE BOOKING FORM.doc application/msword

Display T&C's.doc application/msword

Display Information.doc application/msword

Static Displays Booking Form.rtf application/rtf
 

jimti

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not a good solution, but maybe if you forward it to another email account you might be able to open it
 

jimti

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I am guessing you are using Outlook, have you tried via a web based E mail account?
 

Chas

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I have Windows Vista,when i get an attachment document i cant view it,i'm asked if i want to open it or save it.If i select open it starts to transfer the file but then just comes back to the same box DO YOU WANT TO OPEN OR SAVE,
smiley7.gif
smiley7.gif
smiley7.gif
so if i save it i get the same box again


Might be something to do with Administration rights .

Have a look at Vista help guide and check Admin rights stuff
 

masqueraid

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Assuming you are using MS Mail (the default email package that comes with Vista) there are two possible reasons.

1) In MS Mail under OPTIONS/TOOLS/SECURITY and under Virus Protection, the box prohibiting attachments is ticked.

2) (and this is the really annoying one) The sender is using Outlook (another M$ program that comes with M$ Office) and is sending the email using "RTF" format (Outlook has three different options for sending mail , plain text, HTML and RTF). Believe it or not email attachments sent by M$ Outlook in RTF format are not compatible with M$ Mail in M$ Vista and won't open :crazy: .

Solution either ask the sender to resend in plain text format or use a different email program to open them.

Ahh technology ....
 
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kenmerc

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GOT IT WORKING
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had to download Open Office.
 

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