Outlook 2003 help please.

[Steve_Perry]

My boss's (& mine at work) email client is Outlook 2003 *spit* Boo Hiss!

When he's writing emails Outlook usually brings up an attachment status display line directly under the Subject entry line at the top of the new email window.

However, for the last couple of days Outlook has taken to displaying an icon in the message body text whenever my boss has been sending attachments with his emails.

Any clue as to where the option is buried to change Outlook back to the way it was? All the paperclip can tell me is how to add attachments to my outgoing emails or save/view attachments on incoming emails etc. ooh there's useful Boss prefers seeing the attachment display bar under the Subject heading bar as opposed to viewing icons randomly scattered about the message body.

Any help greatfully appreciated (apart from "Change your email client" )

S.

 

[Sp!ke]

Outlook 2003 is a really powerful mail client - certainly MS best effort so far.

The only way I can replicate this is by changing the way I insert attachments.

If you drag an attachment (or copy and paste) into an email, it shows up in the body of the mail. If you go Insert, Attachment, it shows up in the attachment bar at the top.

Are you sure you boss isnt just adding the attachments in a different way? He may have always been doing it this way in the past but didnt have Word set up to compose emails. He can revert to the old way by choosing not to edit your emails using word (Tools, Options, Mail format)

 

[Steve_Perry]

Outlook 2003 is a really powerful mail client - certainly MS best effort so far.

The only way I can replicate this is by changing the way I insert attachments.

If you drag an attachment (or copy and paste) into an email, it shows up in the body of the mail. If you go Insert, Attachment, it shows up in the attachment bar at the top.

Are you sure you boss isnt just adding the attachments in a different way? He may have always been doing it this way in the past but didnt have Word set up to compose emails. He can revert to the old way by choosing not to edit your emails using word (Tools, Options, Mail format)

Thanks Sp!ke,

It's definitely not the way the attachments are inserted. I've tried his account and compared to my own account. Click on the paperclip icon -> Choose a file to attach -> Click the Insert button: On his account an Icon appears in the body text where the text marker is and the attachment bar is conspicuous by its absence. On my account the exact same procedure causes the attachment bar to appear under the Subject bar and no icons to be seen in the body text.

We both use Office XP (Word) as the editor, could be a setting buried in there somewhere? Also what does the option "Help -> Detect and Repair" actually do?

Thanks again,

S.

 

[scotth_uk]

>Also what does the option "Help -> Detect and Repair" actually do?

Put the PC next to the car and see. ;-)

 

[Sp!ke]

>Also what does the option "Help -> Detect and Repair" actually do?

Put the PC next to the car and see. ;-)

LOL - that would be nice.

Detect and repair fixes problems with your offline folder file either OST or PST depending on whether you are talking to Exchange or using POP/IMAP etc.

I bet his Outlook is set as default to use Rich text... change it to HTML and it should fix it.

 

[Steve_Perry]

...Detect and repair fixes problems with your offline folder file either OST or PST depending on whether you are talking to Exchange or using POP/IMAP etc.

Ahh thanks for the info Sp!ke

I bet his Outlook is set as default to use Rich text... change it to HTML and it should fix it.

Eureka!! Nice one Sp!ke Indeed that was the problem... his 'compose message format' was set to Rich Text and not HTML. As soon as I changed the option back his Attachment bar made a miraculous recovery, straight under the Subject bar. The joys of Outlook and Windows eh? I guess there is some 'logical' explaination as to why this setting prefers to iconise attachments when set to Rich Text?

I owe you a beer at the next GTG mate

Thanks again! You're a lot more knowledgeable than that poxy paper clip

S.

 

[pammy]

err - interesting 1st post - but this thread is nearly 3 years old I hope the need for the fix is long gone

 

[robert.saunders]

Try this program repair outlook. It know how repair similar problems and more than, example saving recovered data in the format of Microsoft Outlook versions 97, 98, 2000, XP, 2002, 2003, recovering lost Microsoft Outlook data is a sequence of operations involving scanning, identifying and saving such Microsoft Outlook items as messages, contacts, notes, reminders, journals, meetings.

Surely not an advert?

 

[pammy]

Surely not an advert?

Never - surely - just hope no one clicks the link. Never know what it might be

 

[Sp!ke]

Definately an advert.. 3 posts, all to the same web address.

Bye bye zlatan24 .

Will clean up the thread now.

 

[mutu26]

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[Sp!ke]

spammer?

Just done a search and... oh yes sure enough

To the bin with you Mutu26