Outlook Help Required

[crockers]

Hi
For some reason Outlook wont open. I have tried using the Office disk to repair Office and Word and Excel are fine. I think I will have to remove it all and reinstall it.

My problem is I will lose all my emails unless I can find the file that they are stored in. Is this a PST file? If so where would I find it on my laptop?

Thanks for any help - as I have all my holiday emails in there and need them before we go away.

 

[stevesey]

Try here.

C:\Documents and Settings\<user_id>\Local Settings\Application Data\Microsoft\Outlook

Copy to somewhere else before installsing then copy back.

N.B I usually change the default location to an e-mail folder in my documents (get's backed up then).

 

[davidjpowell]

Mine lives in C:\users\temp\appdata\Local\Microsoft\Outlook

It's probably a hidden location, and my laptop is hooked to a server so that might affect the location.

 

[crockers]

Cheers David & Stevesy - found it

No idea which one is the right one so have copied all files.

 

[Nibbo]

Have you tried running scanpst?
That will sort out any corrupted pst files.

 

[yachtman]

Hi
For some reason Outlook wont open. I have tried using the Office disk to repair Office and Word and Excel are fine. I think I will have to remove it all and reinstall it.

My problem is I will lose all my emails unless I can find the file that they are stored in. Is this a PST file? If so where would I find it on my laptop?

Thanks for any help - as I have all my holiday emails in there and need them before we go away.

be careful as I had similar happen years ago and couldnt open the copied back files.

have a seach on ms help sites, as there is a correctway to do it.

 

[crockers]

I backed up the files onto a USB drive. Deleted office 2007 and reinstalled it. Outlook not only worked but found the original files and all is sorted. Panic is over phewwww.
Thanks for all advice.