HI All I have recently bought a Mercedes Benz SAP V2 Bluetooth phone cradle (following some helpful advice from this forum) for my 2008 E Class 220 CDI but I am having trouble pairing my Samsung Galaxy S9.
In theory it sounded simple enough - just turn on the cradle press the telephone key and wait for the cars system to pick up your phone. This it did eventually. Then you press the NUM key to view the 16 digit number which you write down, and after pressing the phone key it sends a request to your phone to enter the confirmation key you have just written down.
This would have worked first time if I had realized it was a 16 digit number and not the 12 digits the screen holds (you have to press the CLR button to let the 4 further digits appear). After some unsuccessful attempts entering 12 digits I realized I needed 16 digits but now when I press the phone key instead of my phone receiving a message to enter the 16 digit number, which I now see, the dashboard just keeps saying "NO SERVICE" and I can go no further. Does anyone have any experience in pairing up on my 2008 E Class as its driving me crazy!
In addition sometimes my phone picks up a "MB Telephone" in its list of available Bluetooth devices, when the cradle is turned on, and asks for a pin to pair and suggests 0000 or 1234 but these don't work and I am not sure if I have to do this first before I follow the above procedure or not. I have also tried entering the 16 digit number here but to no avail (as well as 62872 which is suggested in a few internet sites)
Do I need a software update for my cars system (I think its Audio 20) or am I doing something really stupid?
Any advice gratefully received
In theory it sounded simple enough - just turn on the cradle press the telephone key and wait for the cars system to pick up your phone. This it did eventually. Then you press the NUM key to view the 16 digit number which you write down, and after pressing the phone key it sends a request to your phone to enter the confirmation key you have just written down.
This would have worked first time if I had realized it was a 16 digit number and not the 12 digits the screen holds (you have to press the CLR button to let the 4 further digits appear). After some unsuccessful attempts entering 12 digits I realized I needed 16 digits but now when I press the phone key instead of my phone receiving a message to enter the 16 digit number, which I now see, the dashboard just keeps saying "NO SERVICE" and I can go no further. Does anyone have any experience in pairing up on my 2008 E Class as its driving me crazy!
In addition sometimes my phone picks up a "MB Telephone" in its list of available Bluetooth devices, when the cradle is turned on, and asks for a pin to pair and suggests 0000 or 1234 but these don't work and I am not sure if I have to do this first before I follow the above procedure or not. I have also tried entering the 16 digit number here but to no avail (as well as 62872 which is suggested in a few internet sites)
Do I need a software update for my cars system (I think its Audio 20) or am I doing something really stupid?
Any advice gratefully received