Mudster
MB Enthusiast
- Joined
- Sep 4, 2006
- Messages
- 2,509
- Location
- Surrey
- Car
- 2008 A150 SE Classic, 2007 Saab 9-3 Sportwagon
No wonder this operation loses money.....
I sent a parcel on the 17th December from the local Post Office, not huge, about 6" cube. It needed to get it to Guernsey before Christmas so I went for the Parcel Force 48 hr service.....paid £14.99 which I thought was quite reasonable.
5 days later it's still not there, so I track it on line where it says it's sat in Gatwick awaiting return to sender (my warehouse is in Gatwick).
Apparently the Post office made a **** up of the price, they assumed Guernsey was the same as Jersey, but it isn't, it's a lot more so not enough postage was charged.
Ok I'll come and pick it up then and sort it out...."you can't do that Sir it's being returned to the Hub at Coventry to be returned to you"
"Why is it going to Coventry, I'm in Gatwick and you're in Gatwick?"
"That's where everything goes to be returned Sir."
So it's now actually been to Coventry twice and Gatwick twice because there wasn't enough postage on it to deliver it to Guernsey, and I'm likely to find it returned to the Post Office from where it was sent (you guessed it - in Gatwick) on around the 2nd or 3rd of January.
What a marvel in logistics the Post office are and it's no wonder they are hemorrhaging money.
I sent a parcel on the 17th December from the local Post Office, not huge, about 6" cube. It needed to get it to Guernsey before Christmas so I went for the Parcel Force 48 hr service.....paid £14.99 which I thought was quite reasonable.
5 days later it's still not there, so I track it on line where it says it's sat in Gatwick awaiting return to sender (my warehouse is in Gatwick).
Apparently the Post office made a **** up of the price, they assumed Guernsey was the same as Jersey, but it isn't, it's a lot more so not enough postage was charged.
Ok I'll come and pick it up then and sort it out...."you can't do that Sir it's being returned to the Hub at Coventry to be returned to you"
"Why is it going to Coventry, I'm in Gatwick and you're in Gatwick?"
"That's where everything goes to be returned Sir."
So it's now actually been to Coventry twice and Gatwick twice because there wasn't enough postage on it to deliver it to Guernsey, and I'm likely to find it returned to the Post Office from where it was sent (you guessed it - in Gatwick) on around the 2nd or 3rd of January.
What a marvel in logistics the Post office are and it's no wonder they are hemorrhaging money.