crammy69
Active Member
- Joined
- Feb 12, 2008
- Messages
- 874
- Location
- Sidcup,Kent
- Car
- 2001 W210 E55 AMG,2010 Fiat 500 1.2,2002 Triumph America,LML Star 125 DLX,1984 C70,2011 Thruxton
I ordered a fleece blanket thing from Ebay on 9th December, it hadnt come by the 22nd of December. I then get a mail from Ebay saying that there was suspicious activity on the sellers account and the account was closed!. So I raised a dispute with paypal, as you would. The next day, the item arrived!, but it was the wrong colour, so I amended my dispute to state it had now arrived but was the wrong colour. At this stage the sellers account is closed on Ebay and so I cannot contact them via Ebay. Anyway I get a mail from paypal a week or so later, and they have credited me back the full amount (£12.95).
So in theory I should be happy, but I feel its not right for me to get a full refund, but given I have no way on contacting the seller - and I can only assume that they didnt respond to Paypals mails - paypal surely have a mail for the seller.
Id rather get a correct article and then resend the incorrect one back, and re-pay the £12.95 less postage, but there is no way to communicate this. Also I feel bad that if the sellers account had been closed in error by Ebay / hijacked, that they've lost out and could potentially think Ive taken the opportunity to turn them over!
What do you think?
So in theory I should be happy, but I feel its not right for me to get a full refund, but given I have no way on contacting the seller - and I can only assume that they didnt respond to Paypals mails - paypal surely have a mail for the seller.
Id rather get a correct article and then resend the incorrect one back, and re-pay the £12.95 less postage, but there is no way to communicate this. Also I feel bad that if the sellers account had been closed in error by Ebay / hijacked, that they've lost out and could potentially think Ive taken the opportunity to turn them over!
What do you think?