Palfrem
MB Enthusiast
- Joined
- Aug 11, 2005
- Messages
- 2,965
- Location
- Solihull, near Birmingham
- Car
- W124 E36 AMG, G 300 GEL his, SLK 200 hers
Chaps
A bit of an update for all thosewho took the trouble to comment on the other thread. thanks for your support.
The salesman suggested I look at other cars in the group, in particular a Lexus GS 300.
I have suggested another Phaeton from dealer some 60 miles away that they get for me and we can discuss a bit of extra cash from me. This one is over £3K dearer.
No joy! They seem to have lost interest.
So, here is a copy of a note I have sent to their Brand Manager yesterday. I have not had the courtesy of a reply yet nor is he returning my calls.
If this is not sorted by Tuesday I plan to contact our local Trading Standards and VW Customer Services.
Perhaps ******** cars may need to take a hit on this deal to sort me out as clearly the vehicle was misrepresented (albeit unintentionally) and as such is in contravention of Sale of Goods Act never mind the VW 30 day exchange scheme.
I expect a diesel is the only real option . I had been looking for a petrol Phaeton for ages and yours was potentially the best one I had seen. That's why I bought it. The minor issue with the gear display and the dodgy phone install could have been fixed I'm sure.
Being reasonable man, I'm willing to consider spending a little more to get the 56 plate one we looked at - how about you propose a deal?
Failing that, I want a full refund of the invoice price, my plate put on retention, the insurance admin. charges to change cars again covered and a reasonable sum by way of compensation for the considerable amount of time I have wasted. There is also the time and effort needed to sort another car out.
As to Lexus, I don't care for Japanese cars as you know.
There is nothing on your web-site that floats my boat. Two VW Polos will not make me happy!
Please get back to me with your proposals asap as I rely on a car for work and will need to get into something over the Easter break.
Regards
A bit of an update for all thosewho took the trouble to comment on the other thread. thanks for your support.
The salesman suggested I look at other cars in the group, in particular a Lexus GS 300.
I have suggested another Phaeton from dealer some 60 miles away that they get for me and we can discuss a bit of extra cash from me. This one is over £3K dearer.
No joy! They seem to have lost interest.
So, here is a copy of a note I have sent to their Brand Manager yesterday. I have not had the courtesy of a reply yet nor is he returning my calls.
If this is not sorted by Tuesday I plan to contact our local Trading Standards and VW Customer Services.
Perhaps ******** cars may need to take a hit on this deal to sort me out as clearly the vehicle was misrepresented (albeit unintentionally) and as such is in contravention of Sale of Goods Act never mind the VW 30 day exchange scheme.
I expect a diesel is the only real option . I had been looking for a petrol Phaeton for ages and yours was potentially the best one I had seen. That's why I bought it. The minor issue with the gear display and the dodgy phone install could have been fixed I'm sure.
Being reasonable man, I'm willing to consider spending a little more to get the 56 plate one we looked at - how about you propose a deal?
Failing that, I want a full refund of the invoice price, my plate put on retention, the insurance admin. charges to change cars again covered and a reasonable sum by way of compensation for the considerable amount of time I have wasted. There is also the time and effort needed to sort another car out.
As to Lexus, I don't care for Japanese cars as you know.
There is nothing on your web-site that floats my boat. Two VW Polos will not make me happy!
Please get back to me with your proposals asap as I rely on a car for work and will need to get into something over the Easter break.
Regards
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