Apologies to any plumbers on here that do a good reliable job but I have yet to find one.
The last one I used has let me down four times, shame on me for allowing it.
It almost seemed p**s taking, I needed an outlet kit fitting to my bund tank and a small seepage from an air valve in airing cupboard, I was told that I needed to nearly empty the oil tank for this job to be done which I have done so being so low I needed a date from plumber he had let me down a couple of times and getting him to answer the phone was nigh on impossible he did not respond to texts or emails but as I had committed to him for this work I percevered and managed to get hold of him last Tuesday, he promised he would come Friday or Saturday morning to do this work but never materialised nor did he answer his phone or respond to texts.
I still seethe that someone can treat a customer this way and on reflection the fact he rarely answered his phone or returned calls should have alerted me as quite often you need plumbers in an emergency so he would have been no use to me.
I have one friend who is a builder and he told me plumbers are the worst of the tradesmen and another friend who has several properties he rents said the same thing.
Why would this seem to be endemic with this trade? I do understand that a plumber may from time to time have to let a customer down when responding to an emergency but they should always let the people who are expecting their visit know.
I will now take out a contract with a large company so this does not happen to me again.
Rant over, has anyone else had similar experiences?
The last one I used has let me down four times, shame on me for allowing it.
It almost seemed p**s taking, I needed an outlet kit fitting to my bund tank and a small seepage from an air valve in airing cupboard, I was told that I needed to nearly empty the oil tank for this job to be done which I have done so being so low I needed a date from plumber he had let me down a couple of times and getting him to answer the phone was nigh on impossible he did not respond to texts or emails but as I had committed to him for this work I percevered and managed to get hold of him last Tuesday, he promised he would come Friday or Saturday morning to do this work but never materialised nor did he answer his phone or respond to texts.
I still seethe that someone can treat a customer this way and on reflection the fact he rarely answered his phone or returned calls should have alerted me as quite often you need plumbers in an emergency so he would have been no use to me.
I have one friend who is a builder and he told me plumbers are the worst of the tradesmen and another friend who has several properties he rents said the same thing.
Why would this seem to be endemic with this trade? I do understand that a plumber may from time to time have to let a customer down when responding to an emergency but they should always let the people who are expecting their visit know.
I will now take out a contract with a large company so this does not happen to me again.
Rant over, has anyone else had similar experiences?