- Mar 5, 2003
- Rochester and Lancashire
- 2017 CLA 180 AMG in Black (mine) 2018 GLA 200 SE in Black (wifes)
Had a bad experience last week. Got a nasty grinding noise from engine on my C180 Elite. So I took it to Mercedes Benz in Maidstone. They told me that the poly belt tensioner had had it. They fitted one on next day (not in stock), but told me I had a problem with my air conditioning compressor. The noise the car made when I got it back was 100 times worse than when I took it in!! After numerous calls to them and 4 return visits, it turned out they had forgotten to fit a modification which was a damper fitted to the tensioner. There was nothing wrong with the A/C at all. Were they trying to get £800+ from me for nothing or do their mechanics not know what they are doing? Something to bear in mind if you visit them. Be warned.