poor dronfields experience

Menz-Benz

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Jun 3, 2011
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77
Location
Stoke-on-Trent
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2000, W202 c250 td sport & a 2003 313cdi sprinter
The story goes as follows, I enquire by phone for the price and availibilty on a pair of wings for a w202,
The reply was yes sir we have loads that will be £25 each plus vat, i asked is there any rust or dents on them as i want mint ones? they will be minters sir was the reply.
I asked how much is postage 15 pounds was the reply, ok thats fine was my responce, so i asked are they allready removed from the car? yes they are was the reply. so i said thank you leave it with me.

Then i thought sod it ill collect them incase of damage when they get posted, 70 miles later im at their premises, go to the desk and say blah blah i rang earlier etc,

ok ill take a look he says "he fafs around on the computer" sorry but we dont have any removed, but theres a few cars in the yard do you want to come out and choose some?
yeah ok then and off we go, well there was at least 8 pairs in but they were all scrap, they were either rotten, dented or had scrapes on then.

so you can imagine im not feeling happy by this stage, i told the lad i rang earlier ans was offered a pair of minters, who did you speak to he said? I aint got a clue mate just a bloke, oh right ok was his reply so he went back in the office and made some enquiries.

He returned a few mins later to say i don't know you've spoken to but we sell new ones for £45 plus vat,
I dont want new pattern ones mate ive more chance of getting a corsa wint to fit and i can buy those where i live, not drive 70 miles to here and get them , i wanted some good second hand original ones.

Oh im sorry mate we cant help you then,
charming so ive just drove all this way for nothing then?
it looks like it yes was his reply.

Well i will not using them again thats for sure.
 

SPX

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You should have known they were lying when they said they had W202s parts without rust.
 

squibnocket

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Seems to me this is how businesses operate today,Tell you what you want to hear, and come up with something far more inferior,Send them a recording of your phone conversation, and a bill for your fuel
 

DSM10000

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I bought one item from them, very gruff on the 'phone but it arrived well packed, I have also sent them two emails to different addresses and had no reply.
 

WDB124066

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....and your time.
 

neilrr

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Always get the name of the person to whom you are speaking. If you ask it up front it puts them on notice that you know who they are & they will behave better.
 

WG M-B

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I have totally given up using them myself. They hardly ever send the correct parts, and if they do the parts are usually faulty. I had three second hand diffs for a 202 once. Every one whining like mad because the case hardening had gone off the pinion and crown wheel. Quick to take your money but very reluctant to give it back.
And the customer service is absolutely terrible!!!!!
 

LTD

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Yep, one of THOSE !!!
You do know that they get a lot of their cars via Insurance Company write-offs ?
 

horgantrevor

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not the first story like this
 

ACID@MSL

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intresting ............................................................ !
 

KillerHERTZ

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CLS63 AMG
Ive had both good and bad experiences with them in the past.

Set of facelift rear clusters absolutely coated in some type of oil, and I mean coated they were dripping wet!

Ive also bought a heater control unit, once it arrive it was cracked in half, they send a new one asap and I had it the very next day.

Not sticking up for them, but id imagine its impossible to get a decent 2nd hand rust free set of wings in this country!
 

NW_Merc

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The story goes as follows, I enquire by phone for the price and availibilty on a pair of wings for a w202,
The reply was yes sir we have loads that will be £25 each plus vat, i asked is there any rust or dents on them as i want mint ones? they will be minters sir was the reply.
I asked how much is postage 15 pounds was the reply, ok thats fine was my responce, so i asked are they allready removed from the car? yes they are was the reply. so i said thank you leave it with me.

Then i thought sod it ill collect them incase of damage when they get posted, 70 miles later im at their premises, go to the desk and say blah blah i rang earlier etc,

ok ill take a look he says "he fafs around on the computer" sorry but we dont have any removed, but theres a few cars in the yard do you want to come out and choose some?
yeah ok then and off we go, well there was at least 8 pairs in but they were all scrap, they were either rotten, dented or had scrapes on then.

so you can imagine im not feeling happy by this stage, i told the lad i rang earlier ans was offered a pair of minters, who did you speak to he said? I aint got a clue mate just a bloke, oh right ok was his reply so he went back in the office and made some enquiries.

He returned a few mins later to say i don't know you've spoken to but we sell new ones for £45 plus vat,
I dont want new pattern ones mate ive more chance of getting a corsa wint to fit and i can buy those where i live, not drive 70 miles to here and get them , i wanted some good second hand original ones.

Oh im sorry mate we cant help you then,
charming so ive just drove all this way for nothing then?
it looks like it yes was his reply.

Well i will not using them again thats for sure.
Do you still need a pair of wings? I have a pair of W202 ones, minimal rust near the lip, genuine OEM wings though.
 
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Menz-Benz

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Messages
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Location
Stoke-on-Trent
Car
2000, W202 c250 td sport & a 2003 313cdi sprinter
Do you still need a pair of wings? I have a pair of W202 ones, minimal rust near the lip, genuine OEM wings though.
Yes mate im still after some, as long as the rust IS minimal im fine with it and as long as there is no big dents in them. where abouts in merseyside are you?

In fairness there are w202's with rust free wings out there just not a lot of them.
i should have asked for person's name when i rang them i know next time, but they shouldnt lie to me either, im glad i didn't get them posted as it would have been fun getting a refund off them.
 

NW_Merc

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Yes mate im still after some, as long as the rust IS minimal im fine with it and as long as there is no big dents in them. where abouts in merseyside are you?

In fairness there are w202's with rust free wings out there just not a lot of them.
i should have asked for person's name when i rang them i know next time, but they shouldnt lie to me either, im glad i didn't get them posted as it would have been fun getting a refund off them.
The rust is only along the edge/lip of the wing. I am near st. helens. The wings are in black so I dont know if you will need to repaint them or can fit them as is. Let me know if you want them. There are no dents in the wings.
 
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Menz-Benz

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Joined
Jun 3, 2011
Messages
77
Location
Stoke-on-Trent
Car
2000, W202 c250 td sport & a 2003 313cdi sprinter
The rust is only along the edge/lip of the wing. I am near st. helens. The wings are in black so I dont know if you will need to repaint them or can fit them as is. Let me know if you want them. There are no dents in the wings.
yes im intreseted, how much are they?
 

ss201

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Aug 29, 2009
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864
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Near Lancaster UK
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190E 2.6 Sportline, W203 320 CDi SE Estate
I got a s/h w201 auto gearbox from Dronsfields. The gear lever mechanism was bent to blazes - it had been yanked out of the donor car and damaged in the process. After much head scratching and consultation with a reputable gearbox specialist my indie was fortunately able to remove the gear lever mech from the old gearbox and swap them over. Otherwise it would have been scrap. I'm afraid my own experience of using Dronsfields has made me very wary of using them again.
 

CKLclive

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CLK 430
Same old story had nothing but lies and miss described parts from them
and would not buy from them ever !
 

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