Bellow
Hardcore MB Enthusiast
GDPR is what you're looking for, and yes, its a complete pain in the ass for any services related company, because one slip up could cost a large amount of money.
As for what that company has done, its my understanding that's unnecessary, as they've already asked your permission to have your phone number in the first place.
I'm not arguing with you, but as they obtained my number pre GDPR, and probably I gave it without being asked.... maybe that influenced their thinking?
It was early days of GDPR - possibly an over reaction. It just struck me as flat out weird that a phone number (of a product supplier) couldn't just be handed over. Strange days getting stranger by the day!