Problem with Command?

[such01]

My command behaved quite peculiar earlier today. On the phone screen, it displayed "MyNumber" with my number displayed.
When I tried to make a call, it came up with NOT CONNECTED, even though the phone was connected and the signal was strong.
I noticed that I had no radio output, although the screen functionality was fine, tried CD, and it would load and show the track screen, but would not play.

Flicked through radio / fm / dab and no sound whatsoever.
ON turning off and restarting, the radio volume was back for 3 sec then it went silent.

I restarted the ignition, and same as above.
In the end, i did a reset via the settings menu and I have the sound back, but am now unable to pair my iphone5s, which was a doddle before.
I have tried more than 10 times, about to go out and try again!

Any ideas?

Thanks

 

[Ted]

Can't comment on why you can't pair, but that 'my number' malarkey can happen when an app connects to the head unit using a hfp bluetooth protocol. Basically the phone is talking to the head unit as if it were on a call, so it can interrupt even if it is not set as an audio source.
If that makes sense.

 

[Abcan]

Are you using an iPhone?

 

[Abcan]

Sorry just saw you are. I had this in my S212. It went away with the latest iOS update.

 

[Abcan]

Mine was showing the phone in the top right of the comand screen as if I was making a call. If I pressed the hang up button nothing happened. It hasn't happened since iOS 10.0.2

 

[such01]

Thanks for the replies, I am on the latest IOS

I'll have another go at pairing

 

[such01]

All working now, phone paired up eventually!.

It does make sense that the problem was caused by the phone, I couldn't check at the time as the phone was in the armrest and I was driving.

I do remember that the Columbus system on the VRS got stuck in call mode a few times, so more than likely what Ted suggested.

Thanks for your help

 

[Abcan]

Glad it's sorted. Yes, Ted's explanation sounds like the issue I had. It must have been something to do with the update.

 

[Ted]

It's easy to check/confirm.
In 'Google maps', under navigation settings, set 'play as bluetooth phone call'


View attachment 60091

 

[Ted]

View attachment 60092 Guidance instructions then come through as a call, overriding whatever source you are listening to. (Sorry, couldn't edit post)

 

[such01]

i don't use navigation on my phone, but I'll check.
I assume I need to have play as BT all off then?

Thanks

 

[Ted]

It could have been any app that tried to connect.
You can listen on any source - radio, usb etc.
With the hfp profile the phone will overide the source you are listening to when it want to butt in.

 

[such01]

couldn't find the navigation settings in google maps. Just "location, microphone, background app and mobile data"

 

[Ted]

Top left looks like three lines then settings at the bottom View attachment 60096

Then Navigation settings


View attachment 60097

 

[such01]

thanks I found it in the end but the play over BT is not enabled.