Question regarding bodywork and rust.

Discussion in 'Bodywork' started by Mobb, Jun 21, 2011.

  1. Mobb

    Mobb Hardcore MB Enthusiast

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    Location:
    London
    Car:
    CLK55 AMG - E92 M3
    Firstly, It looks asif my car is going to be going to Mercedes Benz of Witham in Essex for some bodywork repair and a parking sensor issue (Thank you whoever hit me in Tesco's and drove away)

    (Mercedes-Benz of Witham Mercedes)
    Mercedes-Benz of Witham
    Waterside Business Park
    Witham
    Essex

    Does/ has anyone have any bad or good experiences with them?
    I read an old post from someone on here back in '09, Stating that they should be avoided.

    My other question is on that same thread regarding; avoiding Mercedes of Witham's bodyshop.. Someone by the name of Mossie posted this statement:

    Is that true? Will Mercedes cover the rust issues on cars aslong as they are maintained by Mercedes exclusivly?
     
  2. d w124

    d w124 MB Club Veteran

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    I thought it was only up to ten years and FMBSH as well as owning the car for the past 6 months
     
  3. OP
    OP
    Mobb

    Mobb Hardcore MB Enthusiast

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    Thats what I thought? But apparently its 30 years now?
     
  4. Shude

    Shude MB Club Veteran

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    None of that is accurate.

    The original booklet supplied with the car will have said 30 years bodywork guarantee. I have one of these in the wallet that came with my car and it makes for interesting reading. Basically the car must have been to an approved workshop in the last 24 months in order for the claim to be valid.

    It has never been a warranty, nor has it required FMBSH, nor does it expire at 8, 10, 12 years etc. The paperwork is nearly as poorly worded as the bodywork is protected however and there is quite a bit of fine print.

    Essentially none of the cars which have had rusty panels repaired or replaced by MB have been done under WARRANTY, it is always GOODWILL. The level of goodwill received appears to be based on how pleasant/forceful the customer is and what side of the bed the contact in Milton Keynes got out of on the day of enquiry.
     
  5. OP
    OP
    Mobb

    Mobb Hardcore MB Enthusiast

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    Thanks for clearing that up Shude.. Ill be bringing that handbook with me when I go to the garage.
     

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