QuickBooks problem

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Jukie

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I don't know this package at all but I have a friend who is a new user of said software.

He's desiging an invoice template and has inserted his ompany logo. Looks fine on screen in the design view but when he prints it out, the log is replaced by a solid black block.

Any ideas? Could it be that the filesize of the logo is too large? He's 'phoned the technical helpline who told him to start a new template and it would be fine. He did - it wasn't!

TIA, David
 
It may be down to the printer not being able to load the image into memory for printing...
 

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