Just been out to change a flat for my Mum after the RAC man decided he couldn't. Apparently no steel wheel bolts and no jack in the car. I'm told he jacked the car up and tried to bolt the steel on with the alloy wheels bolts before he noticed they were wrong. I get there with a full size spare, bolts, jack etc. Take a look in the boot and this is what I see... My mother has been given full training this evening. How can someone that fits spare wheels all day every day miss something so easy?!