Hi
I have the same problem.(assuming you have W163 MY2002 onwards)
It is the Aircon Rear Shut off Actuator Motor that is broken. Part number A163 820 05 08. I bought one today in the UK for 103.50 Pounds.
This picture is of a LHD. Only problem is that yours (as is mine) is a RHD, which means you must apply a mirror image onto the picture. There is also a parkbrake bracket to contend with.
I have DIY instructions, but will let you know whether I have managed to do the installation as soon as I am back in South Africa. (Thursday)