Howard, I wasnt looking for an arguement. What I was stating is that it's not right to assume that an agency is good because they follow best practice and legislation. It's fairer to assume that an agency is poor and of ill repute for not following this procedure. Perhaps I shouldn't have said that I disagree smaller agencies "May not be on PSL's", what I should have said it that this is not always the case. Too many smaller agencies are written off due to their size when they infact deliver in ways that larger agencies can't/wont. My business is a very small Rec2Rec specialist but I'm on the PSL of quite a few UK & National agencies for the recruitment of their staff. Once again, I apologise if it appeared that I was having a go, I was purely giving another opinion from a recruiters point of view. No offense was meant!