Rust warranty question

[BobC]

Just got my C180K at the end of Jan and am very happy with it.
Still under MB warranty, so no probs so far, and obviously still covered for the paintwork.

My question is, are the wheel nuts covered by this as well? When I got the car they were in great condition, but over the last few months they have started to show signs of rust.
It's going in for a B service next week, and am wondering if they would replace the wheel nuts under the 30 year warranty.

 

[robertjrt]

Just got my C180K at the end of Jan and am very happy with it.
Still under MB warranty, so no probs so far, and obviously still covered for the paintwork.

My question is, are the wheel nuts covered by this as well? When I got the car they were in great condition, but over the last few months they have started to show signs of rust.
It's going in for a B service next week, and am wondering if they would replace the wheel nuts under the 30 year warranty.

All they can say is Yes/No, if No, ask why? And what else is not covered?

 

[BobC]

Thanks,
I'm definately gonna ask anyway, just wondered if anyone knew before I took it in.

 

[GordonTarling]

See this thread.

 

[robertjrt]

Thanks,
I'm definately gonna ask anyway, just wondered if anyone knew before I took it in.

If you are told No, ask for the reasons in writing and a written list of those items not covered, you never know your luck, it may be that replacements may become available if only too "wish you goodbye"

Remember, Conversations may be disputed, the written word stays the same. A verbal contract is worth the paper it is written on!

 

[BobC]

Update:-
went in for service today, asked about the wheel nuts, and they changed them without question.

Moral of the story is :- If you don't ask, you don't get.