Rust Warranty Repair - M&A Coachworks or ABBEY Coachworks ???

Discussion in 'Bodywork' started by MPK, Oct 29, 2008.

  1. MPK

    MPK Active Member

    Messages:
    65
    Joined:
    Jan 7, 2003
    Just had approval via MB Colindale for warranty rust repair works for my car.
    Wings / Above doors - Usual areas.
    I asked if I had any choice of repairer, they gave me M&A and Abbey.
    Reading the various forum posts over the years, these 2 garages have not faired well for quality of work and make me nervous to say the least !http://www.mbclub.co.uk/forums/images/smilies/eek.gif
    :eek:

    Any current expereince of either of these outfits ?
    Or advice on which to choose and how I could minimise grief.

    Many thanks in advance.
     
  2. vijilants

    vijilants Hardcore MB Enthusiast

    Messages:
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    Jan 23, 2007
    Location:
    London
    Car:
    C320CDI Sport W204
    I had mine done at M&A......at the time I was not impressed at all !!! However they are supposed to be one of the better bodyshops but the problem is they don't get paid much by MB for warranty rust repair work.

    They did my bootlid about two years ago. So far it is still holding up.

    Ive never tried the other one so can't comment on them
     
  3. Flash

    Flash Hardcore MB Enthusiast

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    CLS 350 CDI Sport - W218 with Full AMG Styling, Bentley Conti GT
    From what I have heard both body shops are bad as each other. Try going to another MB approved body shop via another dealer.
     
  4. OP
    OP
    MPK

    MPK Active Member

    Messages:
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    Jan 7, 2003
    Thanks for the feedback gents. From your suggestions, Firstly, Do I have the right to put this warranty claim through a 2nd MB dealer / bodyshop ??-MBUK have already approved.Anyone else successfully gone through this same process ? Secondly, any recommendations for an MB bodyshop near MB Colindale ? ( I live in Harrow, Middlesex )

    Thank you in advance.

    Mike
     
  5. vijilants

    vijilants Hardcore MB Enthusiast

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    You could ask them if they could do it inhouse at Mercedes Benz Brentford.
     
  6. ringway

    ringway MB Club Veteran

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    Location:
    In a World of My Own.
    Car:
    Audi A6 Avant 3.0 Bi TDI - A Fantastic Car! Range Rover Supercharged - Lovely! Also R32 & S4.
    Your car will be off road for a long time in the bodyshop (mine took 3-4 weeks for 2 new front wings and a new rear tailgate) at MB in Manchester

    However the car was 6 years and 2 months old when I bought it and I argued that the rust must have been there before the 6 year warranty ran out. So I was VERY LUCKY to get the work done anyway.

    I AM the pickiest bugger on the planet and I was VERY impressed with the work they did. The guy at MB Manchester bodyshop is called Mike and HE IS A STAR. Great Bloke!

    Given that your car will be off the road so long it may be worth travelling and having peace of mind rather than going loco 'cos you went local!:D
     
  7. Dieselman

    Dieselman Banned

    Messages:
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    Peugeot 403 Convertible
    Which six year warranty is that.?
    The perforation warranty is 30 years for a Mobilo covered car and general corrosion will be looked at for eight years under the Goodwill scheme, with safety items being covered for ten years.
     
  8. ringway

    ringway MB Club Veteran

    Messages:
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    Nov 29, 2008
    Location:
    In a World of My Own.
    Car:
    Audi A6 Avant 3.0 Bi TDI - A Fantastic Car! Range Rover Supercharged - Lovely! Also R32 & S4.
    The mb bodyshop had a staff notice in the office stating that 6 years was the time limit and that the car had to be owned for at least a year before any warranty rust repairs should even be given consieration.

    My car is 02 plate 320 cdi est.
     
  9. ringway

    ringway MB Club Veteran

    Messages:
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    In a World of My Own.
    Car:
    Audi A6 Avant 3.0 Bi TDI - A Fantastic Car! Range Rover Supercharged - Lovely! Also R32 & S4.
    What is Mobilo? :eek:
     
  10. Dieselman

    Dieselman Banned

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    Car:
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    mobilo is the continuous breakdown package offered FOC to owners of cars that have full MB service history. Part of that package is perforation warranty for 30 years.

    I think your bodyshop was trying to disuade claims for rust.
     
  11. ringway

    ringway MB Club Veteran

    Messages:
    6,408
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    In a World of My Own.
    Car:
    Audi A6 Avant 3.0 Bi TDI - A Fantastic Car! Range Rover Supercharged - Lovely! Also R32 & S4.
    Thanks for the info. I'm learning all the time. I didn't know such a thing existed:eek:
     
  12. proser

    proser Hardcore MB Enthusiast

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    Location:
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    Car:
    W210 E320Cdi Estate
    My local MB dealer is saying 8 years and they said that anything over 8years has been rejected by MB :crazy:

    I have read the T+Cs of my service book and the only condition that I can find is that the vehicle needs to have been serviced by MB in the previous 2 years prior to a claim.
     
  13. Cornish E430

    Cornish E430 New Member

    Messages:
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    Joined:
    Feb 29, 2008
    Location:
    East Sussex
    Car:
    Mercedes E430
    Whilst not aware of these two bodyshops, I did get a claim agreed on my September 2001 W210 E430 last year (2008). There were rust bubbles appearin on front wing and rear bootlid around the number plate. Took a little bit of chasing with authorised service agent Rivervale at Portslade (near Brighton) but once on board they got the work agreed and local bodyshop Portslade Panel Works did the respray/preparation work needed.

    I was second owner (purchasing in mid 2006) and only one non approved service in the car's history - just before I bought it. The 30 year warranty is excellent but as always read the small print - at least 2 yearly checks with authorised MB service agents needed to keep the thing going. Also, not sure that a re appearance of rust in an area already treated wil be looked at favourably !!!
     

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