Hi guys/girls, I took out a S.C.P when I purchased my used W211 E220 CDi in April this year. I have payed in £31.00 a month since so was interested to see what exactly the dealer would do regarding the service when I booked it in. The fateful day came and I chose not to mention in advance that the car had a S.C.P. I had heard rumours that dealers would only do the bare minimum if the car was covered by a plan, whereas if it wasn't they would pile in with lots of extras. Well 4.25pm the dealership calls and says the car is ready to be collected. So along I trott to be greeted by a most professional gentleman who proceeds to run thru the work that was carried out. This incuded a "B" service, Gearbox Service (oil & filter change), Combination Filter and a couple of other minor items. additionally they carried out a " Winter " check over. They also replaced a L/H/F lower ball joint. They also did a decent valet inside and out. I was then handed an invoice for £0.00 !! The chap confirmed the plan did cover all the above except the ball joint which was covered under warranty. The plan certainly seems to be working for me. The one question I did have was regarding the ball joint; Should they be replaced in pairs or if there is only a little play in one, is it ok to replace just the one?