Service Costs and Packages

[harvin1975]

I'm due to take delivery on a new E-Class within 5 weeks.

I understand MB offer a £30/month service "deal".

Seems a bit steep to be paying £1040 for first 3 years service during warranty period.

BMW and VW appear much cheaper.

Do you know if service costs can be negotiated?

Thank.

 

[geraldrobins]

Check if youre likely to need an atm change in the period and if a courtesy car is included, if you need one. It might be worthwhile.
And yes steep compared to VW in my experience.

 

[ernie]

3 years servicing at a main dealership will be a lot more, though. You pays your money....

Ernie

 

[tec]

I guess if you can afford a new car, then you can afford the servicing costs.

 

[harvin1975]

I guess if you can afford a new car, then you can afford the servicing costs.

Some costs are viable but not necessarily sensible

 

[harvin1975]

Check if youre likely to need an atm change in the period and if a courtesy car is included, if you need one. It might be worthwhile.
And yes steep compared to VW in my experience.

Thanks - just got off phone with dealership. They said an ATM change should be done in the lifetime of the car and said it would likely be around year 4 or 5. Hopefully my car is going to last longer than that

The 4 year option at £30 a month seems ok then. They said a good option would be to pay it up front so I can forget about service costs for 4 years but don't give any discount for doing so. Dealership said a lot of people do this - clearly lot more people out there with more money than sense!

Good point on courtesy car - will check. Ta.

 

[GP801]

Is this a lease vehicle or outright purchase? If you intend keeping it a while then I would pay for the first service myself. Its not usually that expensive. Then take out the contract and hence get the gearbox fluid change at 37000 included

 

[alzieboy]

I pay £29 pm for my E350 cdi Coupe for service package, it does include a courtesy car which is a must for myself .

 

[harvin1975]

3 years servicing at a main dealership will be a lot more, though. You pays your money....

Ernie

Yup - this is what I've found (based over 4 year period)

Service pack at £30 per month: £1440 over 4 years.
2 Major and 2 minor services @ dealership. Cost between £1300-2600.

Although service pack costs are set by MB I can shop around between franchised dealers. I've seen £100 difference between dealers for minor (a) service!
If I shop around within local area I could get service cheaper than their £30/month offer.

 

[harvin1975]

Is this a lease vehicle or outright purchase? If you intend keeping it a while then I would pay for the first service myself. Its not usually that expensive. Then take out the contract and hence get the gearbox fluid change at 37000 included

Outright purchase.
I intend to keep for around 10 years.
I did ask if I can pay the first minor service myself and then take up a 3 year pack afterwards.
this is possible, but as soon as you've had your first service or after 12 month the monthly cost goes up to £37. £30 is only offered before you have your 1st service/12 months

 

[geraldrobins]

my servicing costs at a main dealer for years 2,3 and 4 were £1118. Service plan was £32 per month as a used car costs more than a new one, so would have totalled £1152, so not much in it. I didn't have a courtesy car though. The 4 year service is the more expensive as it cost as much as year 2 and 3 totalled. Taking out a 3 year plan after the 1st service if you plan to keep the car that long is a good option in my opinion.

 

[geraldrobins]

Is this a lease vehicle or outright purchase? If you intend keeping it a while then I would pay for the first service myself. Its not usually that expensive. Then take out the contract and hence get the gearbox fluid change at 37000 included

I think the atm change is needed around 5 years or 75000 miles on the newer gearboxes.

 

[harvin1975]

I think the atm change is needed around 5 years or 75000 miles on the newer gearboxes.

How much are you seeing for ATM charges. I'm guessing £300ish from main dealer?

 

[geraldrobins]

How much are you seeing for ATM charges. I'm guessing £300ish from main dealer?

Im not dues one yet but I think £300 is about right.

 

[ahok19]

Thanks - just got off phone with dealership.

.

Good luck Harvin