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Service Plan, how long before you can use it?

PLuKE

Member
Joined
Mar 4, 2019
Messages
41
Location
Suffolk
Car
E220 Premium Plus
Mercedes website states that you can’t setup a service plan and use it straight away, there needs to be 3 months between starting your pay monthly Service Plan and having your service. My car is used approved. I spoke with my local dealer, one lady who wasn’t to clued up said you need to accumulate a balance before using your service plan. Where as the lady in service said, you can setup on the day of your service, paging it monthly, if you was to stop your monthly payment they would charge you full price of the service out of your account.

Does anyone have any advice on this? I guess MB UK will echo there website, yet the service lady said the above, and that most people upon collecting there car after the service and seeing the price, setup a service there and then?

Thanks
Luke
 
Not quite - as i u understand it, you need c3 months of payments before the first service, so very often they will collect 3*1 month on the first DD, then the single monthly payment thereafter.
 
Seems more reasonable. I shall ring another dealer today to confirm.

thanks for your input, I assume your way would be the most realistic!

Luke
 
They charged me double as the first payment, but that’s just because of the timing and certainly not three times the charge. Nothing in the terms stated I had a three month wait, but the car won’t need a service that soon after I bought it.
 
I wonder if there will be a Black Friday event on service plan this year?

I took advantage 2 years ago and the Mrs one has now run out.
 
They charged me double as the first payment, but that’s just because of the timing and certainly not three times the charge. Nothing in the terms stated I had a three month wait, but the car won’t need a service that soon after I bought it.
They always take double on the first payment
 
You can use it immediately, they’ll charge you x2 or 3 (I can’t remembed) payments for the first outgoing. That’s what I did last year
 
+1 for above.
I took out service plan on booking service and used it for service a few days later. First DD taken was 2 x monthly cost which I was aware of and was also shown on the schedule of payments.
Coincidentally this was almost exactly 12mths ago and I will be using the plan for my second service in 2 weeks time. I opted for 4 services paying £48 pmth over 3 years to cover the big services.
 
I started my service plan in January and I was allowed to service it during late January, as long as the first payment went in.
 
They’ve changed the rules recently. We can now set up a service plan on the same day as someone’s service


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