K80
Member
- Joined
- Jan 15, 2023
- Messages
- 34
- Location
- Kenilworth
- Car
- C 220 CDi BlueEFFICIENCY AMG Sport W204 - 2014
I just got some quotes today for the changing of automatic transmission fluid and filter, as well as a vehicle inspection, on my c class coupe 220 CDI W204, in case this information is helpful or interesting for anyone.
Mercland (Nuneaton):
Did not quote based on car model they seem to have a flat fee, so no call back was needed. I used the words "automatic transmission fluid" and the lady said "you mean gearbox service, yeah?".
There is something about the reviews and their mannerism when I ring that I don't trust but maybe I am being snobby about the location of Nuneaton. Just feels like a place that might cut corners to me but I base that on no evidence.
- £325 ATF
- £45 inspection
Total: £370 - but now I realized I did not ask if that included VAT, parts and labour and just assumed it did.
Autohaus Werkshoppe (Coventry)
Best customer service out the three; answered quickly, dealt with efficiently and called back quickly. Mentioned the use of real Mercedes parts and that the price included parts, labour and VAT without me prompting the question. I found this very thorough.
- £451.66 ATF
- £90 inspection
Total: £541.66
Mercedes-Benz of Stratford-Upon-Avon (main dealer)
I rang Stratford instead of Coventry just because I assumed they would not be as busy and it is just as easy for me to get to.
Had to give me a call-back for the quote, but did call me back within 30 minutes. I was on the phone for 9 minutes total on the first call due to needing to go on hold whilst the representative found out information.
Here I have the option of waiting whilst the work is done, the airbag recall can be done at the same time (and I will try my best to decline the emissions update) or I can pay £20 for a loan car.
Inspection is free and the representative explained to me that you are emailed the results and if anything noted, it comes with a video and a phone call follow up. I'd prefer an in-person one to one to go through the results but I am not sure how good that will be at the specialist garages to be fair.
- £459.62 ATF
- £0 inspection is free.
Total: £459.62
I thought this was very interesting in that a specialist was more expensive than main dealer, and yet the other specialist seems suspiciously cheap in comparison?
What would you go for?
Right now, main dealer seems appealing purely based on my surprise of the competitive pricing, although I am wary of them putting the emissions update on even if I decline. Mercland is cheapest, so maybe it's just fine and the best bang for buck. Yet get the feeling there is attention to detail to be had at Autohaus and they have compelling reviews - it might be that their vehicle inspection is the best since repairs is all they do, no car sales to be distracted with.
Mercland (Nuneaton):
Did not quote based on car model they seem to have a flat fee, so no call back was needed. I used the words "automatic transmission fluid" and the lady said "you mean gearbox service, yeah?".
There is something about the reviews and their mannerism when I ring that I don't trust but maybe I am being snobby about the location of Nuneaton. Just feels like a place that might cut corners to me but I base that on no evidence.
- £325 ATF
- £45 inspection
Total: £370 - but now I realized I did not ask if that included VAT, parts and labour and just assumed it did.
Autohaus Werkshoppe (Coventry)
Best customer service out the three; answered quickly, dealt with efficiently and called back quickly. Mentioned the use of real Mercedes parts and that the price included parts, labour and VAT without me prompting the question. I found this very thorough.
- £451.66 ATF
- £90 inspection
Total: £541.66
Mercedes-Benz of Stratford-Upon-Avon (main dealer)
I rang Stratford instead of Coventry just because I assumed they would not be as busy and it is just as easy for me to get to.
Had to give me a call-back for the quote, but did call me back within 30 minutes. I was on the phone for 9 minutes total on the first call due to needing to go on hold whilst the representative found out information.
Here I have the option of waiting whilst the work is done, the airbag recall can be done at the same time (and I will try my best to decline the emissions update) or I can pay £20 for a loan car.
Inspection is free and the representative explained to me that you are emailed the results and if anything noted, it comes with a video and a phone call follow up. I'd prefer an in-person one to one to go through the results but I am not sure how good that will be at the specialist garages to be fair.
- £459.62 ATF
- £0 inspection is free.
Total: £459.62
I thought this was very interesting in that a specialist was more expensive than main dealer, and yet the other specialist seems suspiciously cheap in comparison?
What would you go for?
Right now, main dealer seems appealing purely based on my surprise of the competitive pricing, although I am wary of them putting the emissions update on even if I decline. Mercland is cheapest, so maybe it's just fine and the best bang for buck. Yet get the feeling there is attention to detail to be had at Autohaus and they have compelling reviews - it might be that their vehicle inspection is the best since repairs is all they do, no car sales to be distracted with.
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