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SHOCK!! HORROR!! W210 Suspension Collapse!!

zarty

New Member
Joined
Jun 9, 2008
Messages
3
Location
Essex
Car
1999 E-Class 200 Elegance Estate
We own a 1999 E-Class 200 Elegance Estate that we purchased just before Christmas 07, Yesterday my wife had just returned from a long motorway journey, as she turned into the street where our Son lives there was a loud Crash, Bang and noises as the offside front wing dropped, the car veered to the right but she managed to stop the car outside our son’s house. Upon inspection the lower spring hanger had corroded away allowing the coil spring to drop out on to the road, my wife and Son were horrified, “what if this had happened while I was on the motorway doing 70mph” “we could have been killed” referring to her elderly mother passenger and Because of the noise many neighbours had gathered around and there were sighs of “oh my god” when they observed the twisted rusted metal, “but the car is not even 9 years old” one neighbour pointed out “ if that’s how they build them they can stick them” said another. My wife phoned me with the grim news “but it’s a Mercedes” I cried in disbelief.

I have done a little bit of research and it appears that Mercedes are aware that this is a production fault as are VOSA but can any forum member tell me whether there has ever been a recall? I have owned many different cars over the years some with corrosion problems but I have never observed such dangerous corrosion as this.

I have not contacted Mercedes as yet as I am unsure of the best approach, the car has Mercedes history until 2003 and since then services have been carried out by non Mercedes garages. When I bought the car I had a good look at the underneath and it looked good plus it had passed its MOT just 10 weeks earlier and although there were some surface rust areas around the front wings and in 1 or 2 other places, not enough to warn of the dangerous corrosion lurking around the lower spring hangers.

So I would very much appreciate any help from other forum members and also warn members and the public about this dangerous issue, I feel fear and anger when I think of the many times we have travelled with our grandchildren in the car and this fault could have happened at any time and could have been fatal!!!
 
Sorry to hear about this...

Its a well known issue but i dont think there was a recall..

Of course it affects more cars as they get older.

Who has been servicing your car? Signs of rusting spring cups should have been picked up at services/MOT's...

The issue is rust on the W210 model and spring cups is just one of the areas this commonly spreads too.
 
I would have thought it definitely would have had signs up till this point that it was on its way out!!!

I'd have the car properly checked over for any other faults with the springs if it were me. How frightening for your wife and yes, thankfully it did not happen on the motorway.
 
I think you mean the upper spring perch has collapsed. They do that sometimes.

Get Mercedes involved. The car SHOULD be repaired FOC at the Mercedes bodyshop as it's a known issue.
Obviously the car needs recovering.

Phone Mercedes to alert them and ask them to sort it out 00800 1777777
 
As Jay says a well known issue.

I saw my first collapse about 5 years ago and it is a regular occurance. As far as I know there is no re-call for it
 
I saw my first collapse about 5 years ago and it is a regular occurance. As far as I know there is no re-call for it

Which I find incredible as it's obviously a safety issue, although I don't think there are any reported cases of accidents due to this as it nearly always happens at slow speed when turning, due to the loading of the suspension.

Oh, and Welcome Zarty.
 
It was on a N reg one. One of the very first 210's. The corrosion is not that easy to spot too.

As you say DM. Most seem to happen at slow speed.
 
All for the sake of about 20 pence worth of anti-corrosion sealer.
Saw a '99 car having both sides done last year. C/o MB.
 
Yes I am amazed that this problem was missed at the last mot, but it seems the problem is not easily spotted and is hidden by mastic or whatever is used to seal the welds. Thanks for the welcome DM .
 
Thank god I don't own a W210 any longer :eek::eek::eek:
 
I will do a bit more research then I will contact Mercedes tomorrow. Thanks everyone...
 
I am frightened now....
seems that it wasn't best buy after all....

Don't get too panicked, just clean the area and spray/paint some rustproofing wax all over it, the water doesn't get in then and the joint is sealed.
 
I think the springs on Mercedes stink due to the fact they are independent of the shocks.

I had a 89 190e a while ago and I was sat on my computer one night after arriving home from work and I heard an almighty bang from outside and it was the same (spring had snapped and flew out from underneath the car).

I was able to repair it myself luckily but anybody with no mechanical knowledge would have to get it transported to a garage to have the repair done.

My C-class has the same spring set-up so I am wise to it so before buying I did check first I can't believe they still had a problem with the newer cars.
:eek::eek:
 
VOSA tested the cars and determined that there wasn't sufficient loss of control following a spring perch collapse to make the car dangerous. So no recall was ordered

Nick Froome
www.w124.co.uk
 
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This is a different problem norman. The upper spring cup comes away from the inner wing due to corrosion.

Hmm..

ITEM 200
 
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Thanks for that Nick but I must admit I am surprised at that due to the fact my car had dipped down and was nearly touching the wheel.
 
It is a very well known problem although knowing MB dealers they will probably tell you it's the first one they've ever seen and will try to wriggle out of liability. :rolleyes:
The underseal used on the W210s is rubbish. It doesn't seem to stick properly to the metal so water gets behind it and it rusts. The suspension cups are particularly bad because they use thick dollops of mastic type stuff which allows water behind it and it rusts away out of sight.
Let us know how you get on.
 
The underseal used on the W210s is rubbish. It doesn't seem to stick properly to the metal so water gets behind it and it rusts.

Nail and head there. There seems to be an issue with the primer coat adhesion onto the steel. Possibly insufficient cleaning before application.
 

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