Hi all,
new to the forum - received delivery of my brand new A35 on Wednesday (lease hire). Looking for some advice...
I signed the delivery forms after quick inspection of vehicle with the driver - happy with everything at the time and off he went. Got in the car tonight, took a seat in the back to see how much leg room there was, and noticed a tear in the artico leather seat to rear of front passenger side! (Should have been more thorough I know).
I’ve notified the leasing company and sent some pictures - will they sort this for me / liaise with MB dealership or am I screwed given I signed the delivery forms which stated no damage... hoping there is some sort of grace period that allows for any problems cropping up.
any advice or help would be greatly appreciated - absolutely love the car but this has taken the shine off somewhat
Thankyou
new to the forum - received delivery of my brand new A35 on Wednesday (lease hire). Looking for some advice...
I signed the delivery forms after quick inspection of vehicle with the driver - happy with everything at the time and off he went. Got in the car tonight, took a seat in the back to see how much leg room there was, and noticed a tear in the artico leather seat to rear of front passenger side! (Should have been more thorough I know).
I’ve notified the leasing company and sent some pictures - will they sort this for me / liaise with MB dealership or am I screwed given I signed the delivery forms which stated no damage... hoping there is some sort of grace period that allows for any problems cropping up.
any advice or help would be greatly appreciated - absolutely love the car but this has taken the shine off somewhat
Thankyou