Burger
Active Member
- Joined
- Sep 13, 2010
- Messages
- 862
- Car
- 2007 SL (R230)
I recently ordered a Dension 500 and their AVR so I could watch ipod videos on my COMAND screen. I had every intention of purchasing the kit here in the UK from Comand Online but in the end I unexpectedly won an auction on eBay for a brand new GW 500 and the same person (from Hungary) was able to sell me the AVR at a great price too.
So far so good.
Yesterday evening (as some will know from another thread) I set about getting my COMAND unit out to fit the AVR. Having finally got it out I was disappointed to find two things...
1. Despite Dension saying to use what they call their 'standard' harness on an SL, there is no such connector on my NTG1 unit. Fortunately they also supply a universal harness I would have been able to use even though that would have involved purchasing an extra socket or splicing into the cars existing wiring.
2. There is no green (or any other colour) FAKRA video connector anywhere on the head unit or anywhere else in the car (that I can find).
This of course brought the installation of the AVR to a crashing halt.
So, why do I feel cheated by them?
Well, I didn't just jump at this unit on an impulse buy. I spent some time in the last few months studying the various units available and went with the Dension in the end because of the video capability and because they appear to be the best supported in terms of number of dealers and experts etc.
I had checked (and have since re-checked) over and over again their compatibility tables and they show that their AVR model AVRG5M1 is designed to work with the SL from 2005 onwards. They don't state anywhere that the car must have anything else fitted or warn that it won't work on some units. They just blanket state, 2005 onwards NTG1 for the SL.
http://www.dension.com/sites/default/files/avr_compatibility_table.pdf
I don't believe there is anything unusual or special about my SL. I believe it to be a perfectly normal one for 2007 and so I really don't understand why a manufacturer like Dension can't provide correct information.
I'm sure some will think I'm just moaning (again) but surely some at least would agree this is a valid moan
It's not unreasonable is it to expect manufacturers and suppliers of equipment to have their information in order?
Anyone want a Dension AVR?
So far so good.
Yesterday evening (as some will know from another thread) I set about getting my COMAND unit out to fit the AVR. Having finally got it out I was disappointed to find two things...
1. Despite Dension saying to use what they call their 'standard' harness on an SL, there is no such connector on my NTG1 unit. Fortunately they also supply a universal harness I would have been able to use even though that would have involved purchasing an extra socket or splicing into the cars existing wiring.
2. There is no green (or any other colour) FAKRA video connector anywhere on the head unit or anywhere else in the car (that I can find).
This of course brought the installation of the AVR to a crashing halt.
So, why do I feel cheated by them?
Well, I didn't just jump at this unit on an impulse buy. I spent some time in the last few months studying the various units available and went with the Dension in the end because of the video capability and because they appear to be the best supported in terms of number of dealers and experts etc.
I had checked (and have since re-checked) over and over again their compatibility tables and they show that their AVR model AVRG5M1 is designed to work with the SL from 2005 onwards. They don't state anywhere that the car must have anything else fitted or warn that it won't work on some units. They just blanket state, 2005 onwards NTG1 for the SL.
http://www.dension.com/sites/default/files/avr_compatibility_table.pdf
I don't believe there is anything unusual or special about my SL. I believe it to be a perfectly normal one for 2007 and so I really don't understand why a manufacturer like Dension can't provide correct information.
I'm sure some will think I'm just moaning (again) but surely some at least would agree this is a valid moan

Anyone want a Dension AVR?
