Car was picked up around 3pm (moblio life), and taken to Mercedes Benz of Ascot (Greenoaks). (I called about an hour before that)
They have just called me, they have tested, determined the SBS control pump needs replacing, submitted a 'goodwill' claim to MB UK, who have agreed to cover 100% of the repair. The parts will arrive tomorrow morning and car should be back with me tomorrow afternoon.
What *stunning* service. Reminds me why I keep buying Mercedes Benz.
Richard
(Pump seems to be around £930 rrp inc VAT)
(BTW, I'm pretty sure that when the SBS failed the gearbox then changed down a few gears to provide engine braking. Certainly driving it round the drive it stayed in a very low gear)