Guys,
about 3 months ago I bought 2 new front tyres ,Conti Sport 5,s and had them fitted at home by the Kwik fit mobile van. Bought from Kwik Fit as well
All seemed well.
Yesterday I took my wheel to a local tyre fitter as I thought I had lost a balance weight off the wheel so thought I would get it re-balanced to be on the safe side. The car didn't feel bad to drive.
The tyre fitter said it was probably just the sticky pad left on by the Kwik fit fitter when he replaced my tyres before.
He did say he would re-balance it anyway to be on the safe side.
On doing this he removed the old remaining weights and balanced the wheel .
He then said the tyre looks egg shaped and he showed me it spinning whereby I could see it bobbing up and down at one point on the tyre. The rim looked straight and he confirmed it does not look like the rim is bent at all.
I went home and phoned Kwik fit who said they wouldn't replace the tyre but I could buy a new one and have the old ,damaged one sent off to Continental who would inspect it and refund the cash if ,I say if, they deem it faulty.
Now strangely I wasn't happy with this as the tyre is only 3-4 months old and has covered 1000 miles or so.
I said I wanted it inspected by the tyre fitter first to see if there was anything obviously wrong and then we will decide what the course of action is. They agreed to send the van round on Friday to check the tyre and try and reseat it to see if that works.
Do I have any rights for Kwik fit to replace it at their expense as I purchased the tyre of them and not Continental.
Your thought guys ?
Regards
Rob.
about 3 months ago I bought 2 new front tyres ,Conti Sport 5,s and had them fitted at home by the Kwik fit mobile van. Bought from Kwik Fit as well
All seemed well.
Yesterday I took my wheel to a local tyre fitter as I thought I had lost a balance weight off the wheel so thought I would get it re-balanced to be on the safe side. The car didn't feel bad to drive.
The tyre fitter said it was probably just the sticky pad left on by the Kwik fit fitter when he replaced my tyres before.
He did say he would re-balance it anyway to be on the safe side.
On doing this he removed the old remaining weights and balanced the wheel .
He then said the tyre looks egg shaped and he showed me it spinning whereby I could see it bobbing up and down at one point on the tyre. The rim looked straight and he confirmed it does not look like the rim is bent at all.
I went home and phoned Kwik fit who said they wouldn't replace the tyre but I could buy a new one and have the old ,damaged one sent off to Continental who would inspect it and refund the cash if ,I say if, they deem it faulty.
Now strangely I wasn't happy with this as the tyre is only 3-4 months old and has covered 1000 miles or so.
I said I wanted it inspected by the tyre fitter first to see if there was anything obviously wrong and then we will decide what the course of action is. They agreed to send the van round on Friday to check the tyre and try and reseat it to see if that works.
Do I have any rights for Kwik fit to replace it at their expense as I purchased the tyre of them and not Continental.
Your thought guys ?
Regards
Rob.
