Sony Camera Help - Dust in Lens

jaymanek

Authorised Forum Sponsor
SUPPORTER
Joined
Nov 29, 2002
Messages
16,415
Location
Nuneaton Warwickshire
Car
Lots of Mercedes!
Hi All,

Got a Sony DSC-W150... bought in july from empire direct.

I use it for work but its getting more and more dust inside the lens. I cant see how to get it out!

Is this something that should be covered under warranty? Any other suggestions?
 

Smatt

MB Enthusiast
Joined
Jul 2, 2008
Messages
1,191
Location
Norfolk
Car
2011 E350Cdi Cab Auto, 2011 E350Cdi Estate Auto
I don't think it will be covered by warranty, although you could try if it is excessive.
It should, however, be covered by a camera bag whenever not being used to minimise dust exposure.
It is only very expensive pro-spec cameras/lenses which have truly rigorous dustproofing such as Canon L lenses
 

BTB 500

MB Club Veteran
SUPPORTER
Joined
Aug 7, 2005
Messages
19,523
Location
Berkshire
Car
R129 SL500, W639 Vito 120, S205 C300
Unless the camera is advertised as dust/water/etc. proof I doubt you would get anywhere with a complaint / claim. Does it visibly affect the image quality? Digital cameras should generally be treated with kid gloves and kept in a case etc. when not being used. If the environment doesn't encourage this then something like

http://www.olympus.co.uk/consumer/29_digital_camera_mju_850_sw_18595.htm

would probably be a better bet.
 

mattc

MB Enthusiast
Joined
Sep 27, 2007
Messages
2,690
Location
Midlands
Car
Audi A4, 1994 E320 Coupe, 1995 E300 estate
I would not tell them what you do with it;if they ask just say "take pictures"! Tellthem you have had it 5 months and theres dust in it and see what they say?
 

NewMB

Active Member
Joined
Mar 3, 2008
Messages
750
Location
Colchester, UK + Köln, Germany
Car
2012 535D F11 Sport (Touring)
Dust will not be covered under warranty.

I have a Canon EOS 350D that I have this problem with. Just take it to a good camera service center and get them to clean the camera. I pay around £40 a go for this.

A full clean (all camera apart) costs around £100 (I think), although never done it.
 

clegsr

Active Member
Joined
Sep 1, 2002
Messages
251
Location
London SW16
Car
Later
Are you sure it has got dust inside? I only ask because I think that particualr camera does not have a removeable lens.

Sometimes when I take digi pictures in low light I get a lot of what looks like dust spots on the image but are reflections from dust in the air ( I think - I could be wrong) but not from actual dust inside the body of the camera itself.

Can you actually see the dust inside the lens or is it the dust on the images which is the problem?
 

Sp!ke

Administrator
Joined
Jun 2, 2002
Messages
11,968
Location
West London
Car
SL500 & The Fart Car
As others have said, you can get the camera cleaned by a specialist for a reasonable price.

My advice in future is to not leave the camera lying around in a bodyshop when they're doing the sanding. :D
 

Dryce

MB Enthusiast
Joined
May 17, 2006
Messages
8,456
Car
..
Are you sure it has got dust inside? I only ask because I think that particualr camera does not have a removeable lens.

There are some reports of compacts ingesting dust into the lens mechanism.

The suspicion is that the lense assemblies are not completely sealed and there is a pressure chage as the lens extends/retracts.

I'm assuming that NewMB is refering to sensor dust contamination on his/her EOS350D which is a different problem as that is a DSLR with interchangeable lenses.

A digital compact can pick up dust if it is pocketed - soft tissue paper gives of copious quantities of fine dust over time that collects in the pocket and transfers to crevices of the camera. Then when the camera is switched on and the lens extends the pressure inside the lens mechanism may undergo a brief pressure reduction and the movement of the external lens parts may allow small gaps to widen briefly. There is a suspicion that some cameras are prone top dust ingestion as a result.

I would suggest the OP talk to their retailer or Sony with regard to warranty because a pocketable camera should be reasonably resistant to dust ingres in order to be fit for purpose.
 
OP
OP
jaymanek

jaymanek

Authorised Forum Sponsor
SUPPORTER
Joined
Nov 29, 2002
Messages
16,415
Location
Nuneaton Warwickshire
Car
Lots of Mercedes!
thanks all, im going to try empire direct as all my previous cameras have been used in the same conditions and have never suffered from it... really is annoying as can only take pics from certain angles!
 
D

Deleted member 6183

Guest
Post a picture so we can see.
 

Users who are viewing this thread

Top Bottom