Dizwen
Active Member
Well after just fifteen months my PS3 has the fatal YLOD (Yellow Light Of Death) Got a game disc stuck in the damn thing and Love film have just sent the next Blu ray film through, great.
Rang Sony who offered me a re-conditioned model for £131. Politely told the lass on the phone that was not acceptable as white goods should last at least 6-7 years, a reasonable ammount of time as per Sale of Goods act 1979. I got the PS3 from Sony so my arguement is with them. There records state I got the PS3 in April last year, so they have the history of the console but they won't budge.
Yet again a big company sticks two fingers up to it's customers after less than eighteen months, thinking we don't know our rights as consumers.
Looks like I'm off to small claims court for the cost of a repair...
Rang Sony who offered me a re-conditioned model for £131. Politely told the lass on the phone that was not acceptable as white goods should last at least 6-7 years, a reasonable ammount of time as per Sale of Goods act 1979. I got the PS3 from Sony so my arguement is with them. There records state I got the PS3 in April last year, so they have the history of the console but they won't budge.
Yet again a big company sticks two fingers up to it's customers after less than eighteen months, thinking we don't know our rights as consumers.
Looks like I'm off to small claims court for the cost of a repair...