Had a recall letter from MB regarding the bonding of the sunroof on the CLS ref SRPC2109. Took it to the local stealer 2 weeks ago and only just got it back!
Turns out mine didn't fail the bonding test, instead, it completely ripped the runroof off its rails meaning they had to order an entire sunroof and rails from Germany, trouble is now the new sunroof doesn't make a tight seal against the original rubbers meaning water drips into the rail well.
Anyway after somewhat of a heated discussion with the service manager telling me it's a design feature and that its ok for water to leak through (i don't think so) they have eventually agreed to replace the rubber seal, it was like getting blood out of a stone but hopefully, it'll be replaced next week.
Just a word of warning to anyone who is thinking of taking theirs in for the test. The test itself comprises of applying suction cups to the glass and applying 300KG of lift (no wonder it ripped it out the roof) and chances are you'll just get a new roof without the seals unless you get involved.
Pretty disappointing service from MB.. when i first reported the leak they said they would look into it, left it in their carpark in the rain for the day and didn't even bother to clean their debris off the dash.
Turns out mine didn't fail the bonding test, instead, it completely ripped the runroof off its rails meaning they had to order an entire sunroof and rails from Germany, trouble is now the new sunroof doesn't make a tight seal against the original rubbers meaning water drips into the rail well.
Anyway after somewhat of a heated discussion with the service manager telling me it's a design feature and that its ok for water to leak through (i don't think so) they have eventually agreed to replace the rubber seal, it was like getting blood out of a stone but hopefully, it'll be replaced next week.
Just a word of warning to anyone who is thinking of taking theirs in for the test. The test itself comprises of applying suction cups to the glass and applying 300KG of lift (no wonder it ripped it out the roof) and chances are you'll just get a new roof without the seals unless you get involved.
Pretty disappointing service from MB.. when i first reported the leak they said they would look into it, left it in their carpark in the rain for the day and didn't even bother to clean their debris off the dash.