Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Had my S211 booked in today for the check/work. Dealer rang 45 mins before drop off to advise that the tool has not been received and now on back order from Germany so not to drop in today - will contact when the tool is received although they do not have date for this. Disorganised centrally at MB?
They got you back on the database. Watch your inbox.The "sunroof recall" took place today at my nearest main dealer. On arrival, I was informed that my car would be given a free vehicle health check. The "3 hours required to carry out the inspection" turned into 6 hours. I was given a report on the car's mechanical condition, sent a video of the underside of the car showing the faults and the cost of repairing them. Top of the list of items requiring work was the replacement of 2 x "corroded" rear brake pipes - at a cost of £1728. I'll say that again.....£1728! The total estimate for repairs was over £2500, which as the car is 15 years old, is probably close to what it's actually worth.
The car has been regularly maintained by my trusted indie for the last 8 years, and it's done around 500 miles since he MOT'd it in February. It'll be interesting to hear his comments when he sees the report and has watched the video, especially as he worked on it only three weeks ago.
Unsurprisingly. given the pandemic and the state of the economy, the dealership was absolutely awash with cars - every inch of on-site parking space was taken -as was parking on the road, on the grass verges - anywhere and everywhere it was possible to park - there was a car. Now a cynic might say that the real reason for Mercedes sending the "recall" letter was to entice me to a dealership, "highlight" some "essential" repairs in the hope that I might be tempted to help reduce their stock of unsold cars, or at the very least keep their service technicians employed for a day or two and sell a few more parts.
Not me. Oh no.
On the other hand, I am just a tad suspicious of M-B's motives as there was not one word mentioned about the condition of the sunroof - which is precisely why the car was there in the first place.
The "sunroof recall" took place today at my nearest main dealer. On arrival, I was informed that my car would be given a free vehicle health check. The "3 hours required to carry out the inspection" turned into 6 hours. I was given a report on the car's mechanical condition, sent a video of the underside of the car showing the faults and the cost of repairing them. Top of the list of items requiring work was the replacement of 2 x "corroded" rear brake pipes - at a cost of £1728. I'll say that again.....£1728! The total estimate for repairs was over £2500, which as the car is 15 years old, is probably close to what it's actually worth.
The car has been regularly maintained by my trusted indie for the last 8 years, and it's done around 500 miles since he MOT'd it in February. It'll be interesting to hear his comments when he sees the report and has watched the video, especially as he worked on it only three weeks ago.
Unsurprisingly. given the pandemic and the state of the economy, the dealership was absolutely awash with cars - every inch of on-site parking space was taken -as was parking on the road, on the grass verges - anywhere and everywhere it was possible to park - there was a car. Now a cynic might say that the real reason for Mercedes sending the "recall" letter was to entice me to a dealership, "highlight" some "essential" repairs in the hope that I might be tempted to help reduce their stock of unsold cars, or at the very least keep their service technicians employed for a day or two and sell a few more parts.
Not me. Oh no.
On the other hand, I am just a tad suspicious of M-B's motives as there was not one word mentioned about the condition of the sunroof - which is precisely why the car was there in the first place.
did you pre authorise the £100 charge?Had my car booked in at the Slough dealership yesterday and collected today. No issue with the sunroof but 100 pounds lighter for diagnostics with no fault findings but both error codes still active on my dashboard. A letter to MK will go out on Monday to complain about their business practice.
What warning lightsHad my car booked in at the Slough dealership yesterday and collected today. No issue with the sunroof but 100 pounds lighter for diagnostics with no fault findings but both error codes still active on my dashboard. A letter to MK will go out on Monday to complain about their business practice.
I did ask to do the diagnostics while the car is there in order to clear the failure codes and was aware of the cost in doing this. What I did not expect was that they done the diagnostics and pressurized the system without any findings but did not clear the codes. The main aim was to get rid of those error messages on my dashboard. So, I paid for the diagnostics and the time they have spend in doing this work but still got the malfunction warning when starting up. Half job done but full price charged in my opinion.did you pre authorise the £100 charge?
Coolant Check Level and Washer fluid Top upWhat warning lights
Yes, the warning message still comes up. I will give them a call tomorrow as the guy I spoke to when picking up the car didn't know nothing.and couldn't comment.And the lights are still showing ?? If so did they say what may be causing this ?
If not happy talk to the service manager and see what he says
Did you get anywhere with thisYes, the warning message still comes up. I will give them a call tomorrow as the guy I spoke to when picking up the car didn't know nothing.and couldn't comment.
I spoke to the service manager. Apparently, the sensor might be at fault as they pressurised the system without any issues. They could not clear the codes and stated that in order in doing so the sensor would need replacing. At this stage I did not even ask for a price guide. Wasted 100 quid in knowing the sensor might be faulty. Next B service is due at my local garage, they can then sort this out without feeling I am ripped off.Did you get anywhere with this
The "sunroof recall" took place today at my nearest main dealer. On arrival, I was informed that my car would be given a free vehicle health check. The "3 hours required to carry out the inspection" turned into 6 hours. I was given a report on the car's mechanical condition, sent a video of the underside of the car showing the faults and the cost of repairing them. Top of the list of items requiring work was the replacement of 2 x "corroded" rear brake pipes - at a cost of £1728. I'll say that again.....£1728! The total estimate for repairs was over £2500, which as the car is 15 years old, is probably close to what it's actually worth.
The car has been regularly maintained by my trusted indie for the last 8 years, and it's done around 500 miles since he MOT'd it in February. It'll be interesting to hear his comments when he sees the report and has watched the video, especially as he worked on it only three weeks ago.
Unsurprisingly. given the pandemic and the state of the economy, the dealership was absolutely awash with cars - every inch of on-site parking space was taken -as was parking on the road, on the grass verges - anywhere and everywhere it was possible to park - there was a car. Now a cynic might say that the real reason for Mercedes sending the "recall" letter was to entice me to a dealership, "highlight" some "essential" repairs in the hope that I might be tempted to help reduce their stock of unsold cars, or at the very least keep their service technicians employed for a day or two and sell a few more parts.
Not me. Oh no.
On the other hand, I am just a tad suspicious of M-B's motives as there was not one word mentioned about the condition of the sunroof - which is precisely why the car was there in the first place.
We use essential cookies to make this site work, and optional cookies to enhance your experience.