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Sytner Group CEO

I think they've been playing musical chairs and that Mr V is now the chair and Mr N is the ceo.

From Linked in:

laurence vaughan Out of your network
chairman at Sytner Group
Leicester, United Kingdom · Automotive
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You can always do a search on the companies house website. I think it cists around £1 to get copies of the latest accounts, lists of directors and articles of incorporation. Changes of key executive postions such as CEO and CFO aare usually included.
 
I reckon Gerard Edward Nieuwenhuys would be the guy who runs the company on a "day to day basis" so if you wanted some sort of "action" he would be the best guy to talk to.
 
Thanks for all the help from everyone. I have written to Mr N.
 
I'd be focussing on the Group CEO and if that meant the US then so be it.

I had an issue with the 7 day insurance offer from HPI (since Aviva have stopped doing it, Swinton has only been a farce in my experience), so constructively wrote to the CEO of the holding company in the US.

I had a response from him within half an hour and subsequently the MD of HPI here and a call from his head of operations. They value constructive feedback and will usually help.

When Roger Davis was head of the retail banking arm of Barclays many years ago I delivered some well worded customer feedback directly to him by email and received a call from him the same morning with excellent follow up too.

I also went to the Chairs office at BT when my ex-Wife (who worked for them) had my phone line terminated during a spate of divorce proceedings unpleasantness - often going to the top is far more effective than fighting with 'Customer Service'.
 
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^^^ True.

I was given the run around by ebay CS here so I emailed the head boy at big ebay HQ in the USA, which had the required effect.
 
Ian Donkin said:
I'd be focussing on the Group CEO and if that meant the US then so be it.

I had an issue with the 7 day insurance offer from HPI (since Aviva have stopped doing it, Swinton has only been a farce in my experience), so constructively wrote to the CEO of the holding company in the US.

I had a response from him within half an hour and subsequently the MD of HPI here and a call from his head of operations. They value constructive feedback and will usually help.

When Roger Davis was head of the retail banking arm of Barclays many years ago I delivered some well worded customer feedback directly to him by email and received a call from him the same morning with excellent follow up too.

I also went to the Chairs office at BT when my ex-Wife (who worked for them) had my phone line terminated during a spate of divorce proceedings unpleasantness - often going to the top is far more effective than fighting with 'Customer Service'.
Click to expand...

Were they all favourable responses that resolved the issues and changed company policies to the good?
 
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Update

As was probably evident, the problem was with one of the "Lexi", to wit the GS.

In racing parlance, the main dealer was difficult to get into the starting gate and was slow out of them. The ride was initially slow and painful trailing the field, but a spurt of speed in the last three furlongs brought it right through the field and it was first past the post by a clear three lengths.

All in all a good performance despite a difficult start.
 
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