TalkTalk

[markjay]

Interviewed on Radio 4 Money Box today, Ofcom Ombudsman*Sarah Daniel was asked if Ofcom would deal with complaints from customers who suffered financial loss as result of having had their bank details stolen. Her reply? 'This is not a matter for Ofcom, customers should contact their banks'.

When asked if Ofcom would deal with complaints from customers wanting to leave TalkTalk without penalty because they are concerned about data security at TalkTalk given that this is the third data breach this year, she replied 'this is a matter for the Information Commissioner Office'.

Sir Humphrey is alive and well!

 

[zipdip]

Well that sounds reasonable we cannot employ all these wasters and then ignore them when a job they are supposed to do comes along,can you imagine the alarm it will cause when they are woken up,with this issue landing in the in tray