jeremytaylor
MB Enthusiast
- Joined
- Jun 27, 2005
- Messages
- 2,414
- Location
- Surrey Hills
- Car
- E280CDI Sport Est., CLK 200k Cab., VW T5 174, Citroen C8, and a 2CV!
Sad, but true.
But poor service isn't just the preserve of (some but not all) MB dealers. I've been waiting since Feb for a new remote locking plipper for an Astra at work, and whenever I chased the dealer, they just smiled at me and said 'still on back order'. Finding this tiresome in the least, I tried the dealer in the next town. Response: 'we've got them in stock'.
On the other hand, and without in any way wishing to excuse poor service, I think dealing with the public all day long (as service departments have to) would test the patience of a saint. Just overhearing some of the dummies they have to deal with would drive me round the bend.
But poor service isn't just the preserve of (some but not all) MB dealers. I've been waiting since Feb for a new remote locking plipper for an Astra at work, and whenever I chased the dealer, they just smiled at me and said 'still on back order'. Finding this tiresome in the least, I tried the dealer in the next town. Response: 'we've got them in stock'.
On the other hand, and without in any way wishing to excuse poor service, I think dealing with the public all day long (as service departments have to) would test the patience of a saint. Just overhearing some of the dummies they have to deal with would drive me round the bend.
