Thank you Thames Water

Discussion in 'Detailing' started by blademansw, Jul 3, 2018.

  1. blademansw

    blademansw Member

    Messages:
    42
    Joined:
    Apr 13, 2016
    Car:
    2011 W204 C220D Touring
    For disk cutting the pavement 10 feet away from my car without the courtesy of a door knock.

    Currently engaged with their complaints department, my car and the wife's car are both covered with highly abrasive concrete dust.
    [​IMG]

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  2. Will

    Will MB Club Veteran

    Messages:
    10,065
    Joined:
    Jan 21, 2003
    Location:
    Surrey
    Car:
    S212 E63 AMG / S211 E55K AMG / 190E 2.3-16 / 190E 2.5-16 / Porsche 911
    Not ideal, but hose it off?

    Always something like this going on, the other year it was volcanic ash.

    I’ve had the same over the years, it’s annoying but just one of those things unfortunately :)
     
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  3. Haven't a clue!

    Haven't a clue! Hardcore MB Enthusiast

    Messages:
    127
    Joined:
    Apr 3, 2016
    Location:
    Northamptonshire, UK
    Car:
    W204 C220 CDI (AMG body kit), plus top-down Mazda MX5 roadster, previously various company lease
    Suspect sub-contractors without any client care training, concern or even grey matter!
    Hope you get somewhere (paid professional detail clean?) With your complaint.
     
    blademansw likes this.
  4. GeeJayW

    GeeJayW Hardcore MB Enthusiast

    Messages:
    1,321
    Joined:
    Apr 24, 2017
    Location:
    NW Blighty
    Car:
    2016 C250d AMG Line Premium Plus Estate (S205), MX-5 25th Anniversary Edition
    They should wet cut anyway to reduce dust to a minimum. I'd be unhappy too.
     
    st13phil, PobodY and blademansw like this.
  5. DrFeelgood

    DrFeelgood MB Club Veteran

    Messages:
    6,304
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    Nov 10, 2005
    Car:
    BMW
    Looks pretty shiny to me.
     
    zipdip and blademansw like this.
  6. OP
    OP
    blademansw

    blademansw Member

    Messages:
    42
    Joined:
    Apr 13, 2016
    Car:
    2011 W204 C220D Touring
    Yep, that's because I had washed it the night before lol.

    They were dry cutting and the paint feels like sandpaper to the touch whereas it felt like glass before. I am really worried that I will damage the paint and the wife's car that is also covered is only 3 months old.

    I had a quote from one detailer already and they wanted £250 for a proper decontamination!

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  7. Skd884

    Skd884 Hardcore MB Enthusiast

    Messages:
    105
    Joined:
    Sep 13, 2017
    Car:
    V8
    Flowers look superb, get a bucket a Sponge and some fairy liquid, jobs a good un.
     
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  8. MancMike

    MancMike Hardcore MB Enthusiast

    Messages:
    4,356
    Joined:
    Jul 29, 2014
    Location:
    Manchester
    Car:
    W204 C280 Elegance
    When electricity northwest left a fence panel they lifted out for access leaning against the fence, it blew over and scuffed my mrs car's bonnet slightly. I took pics and sent them an email, they replied telling me to send them the invoice for it's repair. We never bothered, it'd t-cut out, and the gesture was good enough.
     
    clk320x and blademansw like this.
  9. PobodY

    PobodY Hardcore MB Enthusiast

    Messages:
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    Joined:
    Aug 23, 2016
    Location:
    Stoke-on-Trent
    Car:
    CLK350 Sport, Nissan GTiR
    Not only that, but they're generating respiritable silica and potentially giving themselves (and anyone else breathing it in) lung damage!
     
    GeeJayW and st13phil like this.

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