I'd like to pass on my thanks to John Haynes Auto Technics in Worthing, and recommend them to members,
Yesterday evening my S210 E class started flashing its indicators after locking, incredibly bad timing since I am off on a trip to France with the car tomorrow. I could lock the doors manually, but the tailgate lock has seized so doesn't work.
I contacted John Haynes Auto Technics, and explained the situation, the service manager David said bring the car in and they will check it out. Within two hours of my phone call, the fault had been diagnosed as the alarm siren and a replacement fitted
That is what I call excellent customer service and is worthy of recommendation. For the record, I have no connection with the business at all, it was my first (but not last) visit as a customer, and I am just very impressed with their service.
Yesterday evening my S210 E class started flashing its indicators after locking, incredibly bad timing since I am off on a trip to France with the car tomorrow. I could lock the doors manually, but the tailgate lock has seized so doesn't work.
I contacted John Haynes Auto Technics, and explained the situation, the service manager David said bring the car in and they will check it out. Within two hours of my phone call, the fault had been diagnosed as the alarm siren and a replacement fitted
That is what I call excellent customer service and is worthy of recommendation. For the record, I have no connection with the business at all, it was my first (but not last) visit as a customer, and I am just very impressed with their service.