The Bath Store - and you think MB customer service is hopeless

Discussion in 'OT (OFF Topic) Forums' started by Charles Morgan, Jan 31, 2012.

  1. MicB

    MicB Hardcore MB Enthusiast

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    Agreed......unless a client is determined to have a steel bath, like a current client, we always recommend (and fit in our own projects) the very best quality ''plastic'' bath.

    Mic
     
  2. OP
    OP
    Charles Morgan

    Charles Morgan MB Club Veteran

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    Steel looks better and it's only for the guest bathroom, so I'm not worried about it feeling cold.
     
  3. oldcro

    oldcro Hardcore MB Enthusiast

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    Not too bad if you place the bath near the fire and fill with hot water. Well that's what my mum used to do and we were never cold. The bath does make an interesting feature afterwards when re-hung back on the nail in the wall afterwards (you can paint pictures etc on the underneath so they show then).:)

    Make sure you get a galvanised one as they last forever.
     
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  4. IanA2

    IanA2 Hardcore MB Enthusiast

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    Hospes nullus tam in amici hospitium diverti potest,
    Quin ubi triduum continuum fuerit jam odiosus siet.

    But with a cold **** I doubt you'll have the problem.......:D
     
    Last edited: Jan 31, 2012
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  5. OP
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    Charles Morgan

    Charles Morgan MB Club Veteran

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    Three days...

    Perhaps I'll not connect up the hot tap in there.

    I took it you meant Qui.
     
  6. MOCAŠ

    MOCAŠ MB Club Veteran

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    Depending on your budget, CP Hart have a good reputation at the cheap and cheerful end of the market and have a sale on at the moment; while Alternative Plans in Notting Hill have some very desirable sanitaryware (admittedly at a price).
     
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  7. MOCAŠ

    MOCAŠ MB Club Veteran

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    Now, now Mr Morgan. We let you get away with "de rigeur" the other day... ;)
     
  8. highland lad

    highland lad Member

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    Two tins of expanding foam sorts the proplem out.
     
  9. del320

    del320 Hardcore MB Enthusiast

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    Thought you'd have been out Up Helly Aa-ing tonight.

    Enjoy a hot bath later after a night of pillaging.

    :D
     
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  10. Red C220

    Red C220 Hardcore MB Enthusiast

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    Chertsey branch. When I used to install bathrooms for a living (some time ago now) I always bought through the Whytleafe branch of this firm. Always found them helpful. Small privately run firm that understands how to do business.

    My recommendations (although it's been a while).

    Bristan taps - good compromise in design and VFM (or Hudson Reed).
    Laufen Pro ceramics - Design and Commercial Quality at sensible prices.
    Bette baths - worth every penny.
    Utopia Furniture - market leader - decent stuff don't bother with the solid surface worktops though.
     
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  11. StevenN

    StevenN Hardcore MB Enthusiast

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    Sorry must disagree.
    Only found them arrogant and slow.
    Not helpful when mistakes are theirs
     
  12. renault12ts

    renault12ts MB Club Veteran

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    Put hot water in...it warms them up.

    Or, pack it with insulation.
     
  13. MOCAŠ

    MOCAŠ MB Club Veteran

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    I only have experience of their Notting Hill branch, but they seem to be well regarded generally.
     
  14. OP
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    Charles Morgan

    Charles Morgan MB Club Veteran

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    Thanks all for the recommendations both on and offline. I'm going to pop by Premier in Chertsey this morning on my way to Wisley (the garden needs doing too while I can't live in the house) and will pop round to Grahams tomorrow.

    If MBclub was a business, it wouldn't be the Bath Store!
     
  15. nick mercedes

    nick mercedes MB Club Veteran

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    Why not just order off their website?

    You seem to have shot yourself in the foot.

    Back to square one, innit.

    Still at least you can whine about them on some internet forum.
     
  16. OP
    OP
    Charles Morgan

    Charles Morgan MB Club Veteran

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    You refunded Sean for his steering wheel yet?

    Lectures from you are frankly laughable Nick - we know what you think of your customers.

    Ordering from a website doesn't enable you to ask questions about particular products and various things in their catalogue are not listed online.
     
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  17. Beetnik

    Beetnik Hardcore MB Enthusiast

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    cf:

    Bath Store "The process is more important than a happy customer."

    Charles Morgan "The look is more important than a happy guest"

    :D
     
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  18. tim.100

    tim.100 Hardcore MB Enthusiast

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    Second that; specifically their bathroom mirror cabinets are made of such thin steel that they warp badly until screwed to a wall. After that, the hinges start to bend!
     
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  19. Piff

    Piff Hardcore MB Enthusiast

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    Try your local branch of national plumbers merchants
    Grahams (as mentioned above)
    Plumbbase
    Plumb Center
    PTS

    All should have access to Twyfords, Ideal, Bristan, etc, etc.

    Bathroom Express have a usefull brochure for bath choice.

    Wouldn't touch Bath Store after I had to put right one of their bathrooms installed by one of their recommended tradesmen!
     
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  20. IanA2

    IanA2 Hardcore MB Enthusiast

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    On the subject of bathrooms, I need a new one and one converted into a wet room.

    Can anyone recommend someone who will help design, and then supply and fit without a huge drama (and that includes the £'s !!). I'm in the northeast tip of Northants, just by the Cambs border.
     

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