Toshiba LCD This one's for Television.

Discussion in 'OT (OFF Topic) Forums' started by lexuscol, Oct 2, 2007.

  1. lexuscol

    lexuscol Hardcore MB Enthusiast

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    This post is mainly for Malcolm but anyone is welcome to join in.
    I have a Toshiba 17" lcd TV Model 17WL46B that won't play. I have had it in the local repairers and they say it needs a new PCB main board @ £280+ this is almost as much as the TV cost. I was wondering if the pcb could be repaired and if you were able or would want to take the task on?
    Fault: Blue standby/operating light flashes once when plugged in to the mains but the set is totally dead after that.
    PM me if interested.
    Regards
    Col
     
  2. Rory

    Rory MB Club Veteran

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    How old is it? Remember that the guarantee is *in addition* to your statutory rights.
     
  3. OP
    OP
    lexuscol

    lexuscol Hardcore MB Enthusiast

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    Purchased 2+1/2 years ago. out of warranty I'm afraid
     
  4. NiallerS320

    NiallerS320 Active Member

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  5. grober

    grober MB Club Veteran

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    Problem with modern PCB boards is that they are often " multilayer" that means there are several layers of connections/tracks on a board in addition to the surface one. This can make soldering in replacement components to effect repairs a nightmare or impossible. Often the only solution is board replacement. You might be able to get a cheaper replacement board from an alternative source - try TOSHIBA's national customer services Many of their sets are made in the UK so worth a try---or a second hand board from Ebay? Regretably when you take into account the repairers time it means the repair is uneconomic. Best to buy a new set which at least will have a warranty and a new display.
     
  6. Howard

    Howard MB Club Veteran

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    You can always Ebay the old broken one .... with something along the lines of ...

    'Might be an easy fix if you know what you are doing ' sort of thing ....

    Someone will buy it , guaranteed , and at least you'll get some of your money back ...

    We recently sold 4 scrap outboard motors ( they were going in the skip so i Ebayed them for a laugh , we own a boat shop so if they could have been economically repaired we would have done so ) ....

    Sold them all ( 4 different people ) for a few hundred quid ( we started the bidding at 99p :eek: ) so thats money for the Christmas party ...

    Madness. ....
     
  7. Rory

    Rory MB Club Veteran

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    It's a pain to pursue, but that's why I said that warranty is in addition to your statutory rights.

    The sales of Goods Act 1979 says (amongst other things) that items should last a reasonable length of time. I've had things repaired free at up to 4 yrs old, but legal liability rests with the retailer who sold it to you, so you have to take it up with them. Their usual response is to throw the shutters up, but if it's a bricks and mortar place like Comet etc, then get your Local Trading standards people to have a word with them.

    This is why Which? etc say you don't need extended warranties. However they do make the process of getting an item repaired an awful lot easier!
     
  8. television

    television MB Club Veteran

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    From my point, I would have a go though these things are sometimes not that straight forward.
    In terms of the fault it is a start up problem, if this part is in the main micro then there can be problems that if it is a 290 pin device,then only a specialist firm could fit it. On the other had it could be a simple power supply fault. I work to component level and always have. With LCD monitors I throw 2 a week away and fix 1 in 3. the 19" screen that I am using here now was only a surge limiter before it was thrown out

    I do not charge for what I cant fix,so no loss there, though it has got to get to me somehow.

    Have a good go under the trade descriptions act, fit for the purpose it was intended.

    Its not listed on our back up data page
    http://www.highlandelectrix.fsnet.co.uk/tvs/TOSHIBA.TV.html
     
  9. Dieselman

    Dieselman Banned

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    FWIW, I agree with Tv in so much as it's probably a PSU problem. As soon as it goes under load it fails.
     
  10. Rory

    Rory MB Club Veteran

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    Just to re-inforce the Sale of Goods act point, a Dell engineer has just left my house having replaced the LCD screen on my daughter's 32mth old laptop, which had a 12mth warranty.

    It took a little bit of pushing ('can I speak to a manager' etc) but I'm pretty impressed that they agreed to onsite repair. The guy was in and out in 15mins and that included dismantling the lid to replace the actual screen (he said they used to replace the whole lid).
     
  11. jaymanek

    jaymanek Authorised Forum Sponsor Authorised Forum Sponsor

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    so what did you actually say to dell....i mean anything out of 12 months, we used to tell the customer politely to bugger off when i worked at currys in my teenage years.
     
  12. Rory

    Rory MB Club Veteran

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    It's in the post above, really, that:
    The sales of Goods Act 1979 says (amongst other things) that items should last a reasonable length of time.

    I've had a Sony VCR repaired at 3 yrs old - I think that was at a major electrical retailer but I'm struggling to remember their name, IIRC they were owned by Scottish Power?

    I've also had the rear springs replaced on a Renault Clio at 4yrs old. This was in the days of 1 year warranties, although I'd actually paid extra for a 5yr w'tee, the deal was that I got my money back if I didn't use it! (I did get the money back at 5yrs too).

    I wouldn't be completely ridiculous about this - in fact on the same Dell machine the HDD went after 2yrs. That's pretty unusual and some manufacturers guarantee them for 5 yrs, but a new one (twice the capacity) was £40 so I just bought it and didn't even raise an issue with Dell. However the screen going is realistically a write off job on a near 3yr old laptop.
     

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